Am I the only one?
I can tell how busy we are based on how often my phone rings during the day. Just curious if I am the only one who gets plucked from job to job, especially when doing maintenance. When I am working on some of our larger commercial maintenances I rarely get to stay and finish without being pulled off and sent to another job. Am I the only one? Here is an example of a typical busy day.
(Phone rings) Me: hello
Dispatch: Chris, its Brenda.
Dispatch: How much longer will you be?
Me: Well - (this is were i explain how much I have to do and why it will take so long)
Dispatch: Well I have calls at etc,etc I need you to (1, pull off if its a maintenance, 2, hurry up and get to the next call)
Some days it seems like our next customer is more important than the one that I am working for. Am I the only one that gets this?
Happens all the time to me. I'd rather be running 7 calls a day, than be stuck changing filters and belts in one place. A "no cool" customer will almost always take priority over a maintenance that you'll probably be at the next day anyways.
Originally Posted by k-fridge
i get that all the time....office letting calls pile up while in doing a large maint...
get a call 2 pm...you done yet ??? nope...
well start packing up...ok...
you have 3 no ac calls to do....oooook....
why wait and let em piple up till end of day ??? UNSOLVED MYSTERY....