I worked for an OEM for OVER TWENTY YEARS. They'ra still in business. When I first started; we were basically Marketing support. When the company realized it could make money in service, things began to change. Everything went from quality to quantity. The work load got to be too much for me. All I ever heard from management was "if you don't like it there's the door." I opened that door and went union. Happier now then I can remember being with that other company.