the equipment is only as good as the system design and install...you can have the best equipment in the world and it will be junk in 3 years if not installed right or used in the correct application..as far as their warrantys most any manufacturer out there is pretty good about taking care of issues
i have been installing GOODMAN for 12 years. yes, they have had some issues but nothing major. If you register the equipment within 60 days you get a 10 year parts warranty as opposed to five years. On 14 seer and up you get a lifetime warranty on the compressor if its registered.
Ive had several problems with goodman parts warranties here lately .... Seems as tho the problem is the supply house who seels it has to do the parts exchange because the other goodman suppliers didnt make any money off the orginal sale ....This can be a hassle if you want your system fixed asap ..... I dont understand the whole factory supplier vers a regular goodman supplier ..... You have to be carefull on a hvac repair as the part you think is covered may not be cause of the serial number game ......
My avatar is a picture of a Goodman Silencer .....These were commonly used in Goodman country ....Photos by hvac tech ( PaysonHVAC )
I have had several evaporators leak. They are replacing them with alumimun coils which they claim will be ok. They admitted that their coils have been a problem. Also I have ecm I believe x13 blower motor under warranty and been waiting for a replacement for two weeks now and they still can't give me an answer as to when it will be in. This is the third motor like this that has failed out of 12 units. All of these units are less than 3 years old. I have not had as many issues with other brands.