Anybody else run into this?
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  1. #1
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    Feb 2004
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    Tech went out to a "no cool" and found evap coil, accum, and cond coil leaking. Goodman CPKJ036-1B, ser. 9605xxxxxx. Has a 10 year parts warranty but when we called to order parts, they are obsolete. Supplier claims Goodman refuses to do anything about it.

    Developing...

    How 'bout it, Robo?
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  2. #2
    Wow, they need a whole new system, good luck wit dat.
    Hey cockroach, don't bug me! ©

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    Bring Em Home....

  3. #3
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    Feb 2004
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    Connecticut
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    Who ever named that company "GOODman??? It ought to have been ****man!

  4. #4
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    Oh come on now, you can not blame the equipment. Just because the guy in the station wagon installing it could not afford to use $5.00 dollars worth of Nitrogen and it caused just a few leaks shouldn’t be a big deal, right?

    Maybe next time the owner will not choose Amana or Goodman, and choose a manufacture that hand picks who installs their equipment a little better.

  5. #5
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    Feb 2004
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    SC
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    HO didn't choose it. Builder did. HO bought this home new after it was completed and put on the market.

    Records show 10 year warranty "good" till next year and the parts are obsolete.

    Goodman does not secify who puts it in. They should and THAT is the point.

    This is a widow on fixed income at this point in time and Goodman puts the screws to her.

    Developing...

    Still waiting to hear from ya, Robo.
    No reserve. No retreat. No regrets.

    For those who have fought for it, freedom has a sweetness the protected will never know.

    http://www.airwarvietnam.com/16thSOSGunners2.jpg

    Proud member of KA Club

  6. #6
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    What do you expect from white trash?


  7. #7
    Join Date
    Feb 2004
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    SC
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    Originally posted by madeinusa
    What do you expect from white trash?

    ==================================================

    Agreed. Goodman and white trash sorta go together. And in this instance, you make a good point. The CU is a 3 ton and the AH is a 4 ton...installed on the 1st floor of a 2 story home where the 1st floor heat load calc calls for 2 tons. Tghere is another 1.5 tonsystem on the 2nd floor. Another Goodman

    Nice, eh?

    No reserve. No retreat. No regrets.

    For those who have fought for it, freedom has a sweetness the protected will never know.

    http://www.airwarvietnam.com/16thSOSGunners2.jpg

    Proud member of KA Club

  8. #8
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    You know boot, if they had a dealer list of contractors who know what they are doing, it would not be all that bad. I know guys who have put it in and last a long time, but it is finding someone who will put one in who knows what they are doing is the problem.

    This just reinforces my theory of you raise your chances of having a good install performed anywhere in this country 10 fold when you choose not to go with a GoodDUMB product.

  9. #9
    Join Date
    Feb 2004
    Location
    SC
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    well, our dispatcher waited for a couple hours for a call from the Goodman rep who promised to call early today. SHE finally HIM and SUDDENLY, it can be retroed! Imagine that! They must have read what the law says about warranties and available parts.

    However, she still has the problem with the size. Not only has Goodman tried to stick it to her, the builder gets dibs.

    She has little if any recourse.

    Thanks to all you hacks out there. Judgement awaits.
    No reserve. No retreat. No regrets.

    For those who have fought for it, freedom has a sweetness the protected will never know.

    http://www.airwarvietnam.com/16thSOSGunners2.jpg

    Proud member of KA Club

  10. #10
    Join Date
    Feb 2004
    Location
    New Mexico
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    5,444
    Hey Harley doesn't do it eather. The only company I knew ( and there are probably more ) is Lennox and Sears. I once got an oil ignitor fron a 20 or so old Sears space heater in 1 week. I've got to get Harley parts from after market.
    I heard a company is only responsible to provide parts 10 years after mfg. Does anyony know if this is accurate?
    Tracers work both ways.

  11. #11
    Join Date
    Jun 2004
    Location
    Richmond Virginia
    Posts
    1,078
    Originally posted by hvacker
    Hey Harley doesn't do it eather. The only company I knew ( and there are probably more ) is Lennox and Sears. I once got an oil ignitor fron a 20 or so old Sears space heater in 1 week. I've got to get Harley parts from after market.
    I heard a company is only responsible to provide parts 10 years after mfg. Does anyony know if this is accurate?
    I believe that the time length a company has to supply parts varies with what you're talking about and how many they sell in a given year. We just had an oil cooler with a leaking suction pressure regulator that Alco stopped making and stopped supplying parts for all at the same time. Since they sold so few in a year they weren't required to make parts even though the valve was only a year old. Had to rip it out and put in a Parker.

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