This thread is really starting to get legs, North vs South, whats right/wrong, people skills, etc. I dont think it can outlast the 9mm, but hey who knows? I cant wait to hear whether he went back today and took care of this guy, and if so the guys attitude after roasting all weekend.
Put me in the column with most everyone else. I would have let him suffer all weekend, went back today with the motor and soaked him so he wont call me back. There are some people you dont need or want as customers, the trick is knowing when to pass.