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  1. #1
    Join Date
    Feb 2003
    Posts
    8

    Frown

    I bought a Carrier furnace, 58MXA080 in 1994 and I have had the blower motor replaced THREE times. The last failure was preceded by many intermittent code 13 limit switch lockouts as the motor was late starting and the system overheated. I had 4 service visits to trace the problem, but it only happened intermittently.

    I asked Carrier for some help with the two cent cost of a new motor, but they said that since I didn’t have an annual service last year, it was my fault that the motor failed.

    The last guy that did a service cracked the plastic intake and exhaust pipes. There doesn’t seem to be anything in the service that has anything to do with the blower motor. I clean the electrostatic air cleaner at least 4 times a year in the dishwasher.

    QUESTION: How do I get Carrier to help pay for the cost of the replacement blower motor?


    [Edited by lusker on 07-08-2005 at 10:45 PM]

  2. #2
    Join Date
    May 2000
    Location
    Urbandale IA. USA
    Posts
    4,934
    Does your state have LEMON laws?
    Three similar/identical repairs and they are out!!!

    Seriously, I don't believe for a minute that an anual inspection can catch ALL potential problems.
    A motor can go bad the day after an inspection.
    Try your state atourney general...


    Those who dance, appear insane to those who do not hear the music.
    Those who believe, appear ignorant to those who do not know God.

  3. #3
    Join Date
    Dec 2004
    Location
    Derby City
    Posts
    3,964
    Tubes: I have to ask this question. Although I am not a big fan of 'defending' manufacturers, why do you make the immediate assumption that it is a problem with the equipment? You indicate this problem has occurred three (3) times and it took four (4) service trips to isolate the problem? Was this diagnostic work performed by a licensed hvac professional? (Also have to ask, did you do any of the motor replacements yourself?) I have never heard of the 'requirement' of annual service as a condition to warranty an OEM part. How do they know whether or not, or how often you have the unit serviced? Did that statement come from Carrier or from a contractor? You indicate the last guy that did service cracked the intake and exhaust pipes. Did he repair those? How did you go about replacing the motor the earlier times? Did you ask for compensation from Carrier then, and if not, why not? I can't help but believe there is more to this story than you are telling us. Can you elaborate? Why haven't you held the person performing the earlier repairs accountable and have them fight with Carrier instead of you? (unless of course, you changed the motor.)
    Everyone has a purpose in life..........even if it's to be a bad example.

    Seek first to understand, before seeking to be understood.

  4. #4
    Join Date
    Feb 2004
    Location
    Kingsport, Tennessee
    Posts
    649

    11 year old Carrier Furnace

    11 year old Carrier furnace & you are looking for money from Carrier for parts & repair---it ain't going to happen!

  5. #5
    Join Date
    Jan 2003
    Location
    Kansas City
    Posts
    1,482
    The chances of you getting 3 faulty motors are pretty remote. I would be looking very hard at other possible problems contributing to the premature failure of the motors.

  6. #6
    Join Date
    Jun 2003
    Location
    Florida
    Posts
    9,548
    this might be a good time to check the static pressure of your duct system.....sounds like those motors are over-working.
    If everything was always done "by the book"....the book would never change.

  7. #7
    Senior Tech Guest
    QUESTION: How do I get Carrier to help pay for the cost of the replacement blower motor?


    With a loaded gun and a ski mask...

  8. #8
    Join Date
    Nov 2001
    Location
    Moose Jaw, Saskatchewan, Canada Occupation:Interprovincial Plumber, Commercial Gasfitter Interests:
    Posts
    2,412
    3 months between cleaning on an electrostatic filter is usually very hard on a system. First place to look.
    I love my job, but paydays Thursday

  9. #9
    the question is when are you going to get a real service comapny with a real techntion.

  10. #10
    Join Date
    May 2005
    Posts
    996
    i can smell your carrier all the way here in ohio. please get rid of the stench! it is starting to kill the grass as strong aS it is!!!

  11. #11
    Originally posted by smokin68
    this might be a good time to check the static pressure of your duct system.....sounds like those motors are over-working.
    Bingo!

    And is that 'electrostatic' filter a washable filter or the electronic cells for an 'electronic air cleaner'?

    If its the first, that's part of your problem right there. But, (I'm assuming) since you are cleaning them in the D/W, they are electronic air cleaner cells.

  12. #12
    BTW, as far as Carrier paying for any motors on a '94' unit... that's funny.

    I believe there would have been issues a long time before now, if they had a design problem!

  13. #13
    Join Date
    Mar 2005
    Location
    Suppy NC
    Posts
    4,513
    get rid of the filter. i will bet the motors are dirty as ever when you have them replaced. pull the cells and prescreens out turn it off and slide in a midia filter or just a cheepy throw away filter and change it once a month

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