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  1. #14
    Join Date
    Jul 2005
    Posts
    171
    No, beenthere, they didn't. You gotta pay attention! Stop watching the ballgame and reading the posts at the same time.
    After the contractors left, the house was still too hot at one end and too cold at the other. After the engineer left it was all at the same temp (yes, with the window open a certain amount). Still is today. And the engineer cost a small fraction of any of the contractors. Get it now?

  2. #15
    Join Date
    Jan 2004
    Location
    Lancaster PA
    Posts
    68,108
    Originally posted by dx
    No, beenthere, they didn't. You gotta pay attention! After the engineer left it was all at the same temp (yes, with the window open a certain amount). Still is today. And the engineer cost a small fraction of any of the contractors. Get it now?
    Got it the first time, SAME RESULT, neither could fix it.
    The engineer was cheaper.
    And they blow alot of heat out the window.



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  3. #16
    Join Date
    Jul 2005
    Posts
    171
    No, beenthere, you never did get it. Customer comfortable = happy = success. Customer hot/cold = miserable = failure. Have a customer service consultant explain the concept to you. It will be worth the high fees they charge

    Anyway, thanks all for the chat but I came here looking for real and specific info which apparently I can't get here. Over and out.

  4. #17
    Join Date
    Jan 2004
    Location
    Lancaster PA
    Posts
    68,108
    Yes, many customers are happy wasting money.

    Good luck, and Good bye.
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  5. #18
    Originally posted by beenthere
    Yes, many customers are happy wasting money.

    Good luck, and Good bye.
    I'll second that!

    I guess some just think wasting money is normal!

  6. #19
    Originally posted by dx
    Finally they hired an engineer. The guy came with a bunch of instrumentation and did an analysis. His advice: it will never work properly
    There is always a solution. It's whether the HO is willing to pay the dough in order to correct the issues or not!

  7. #20
    Join Date
    Sep 2002
    Posts
    4,970
    yep...pretty sure at the engineers answer to solve the problem , doubt he got paid anything. Still look at it if DX is looking in here for advice who to get ahold of, Its a want advice for free. As far as not reading his post right....no I think we all have read it right. I dont feel that any of the engineers, hvac companies, or specialists in his area would not be able to give him a few names to contact that could give him an answer or at least advice. Only way they wouldnt would be if it was like getting blood from a stone as far as some kind of comitment to pay for their time to look into it. Oh well he is gone now and got what he paid for ........do you think he decided to go pay someone to look at it ....ya right. Im betting he will be back asking more or coming in to coment again. Any bets ?

  8. #21
    Join Date
    Jul 2005
    Posts
    171
    Hey gang, I'm back with good news (good to me anyway). Turns out I was looking in all the wrong places, asking contractors. I called a few builders and architects and guess what? We have an engineer. A PE no less.
    Yes, we are going to pay him. Go back to the very first post and read the word "retain". It means "hire for pay". Engineer wants $75/h and has 35 years experience. Sounds reasonable to me. Homeowner has no problem and committed to 5 hours initially. Homeowner is also paying me to work with the engineer and supervise a contractor afterwards if any work is necessary. Will let you know what happens next week.
    Contrary to the popular opinion on this forum, ALL of my customers are willing to pay quite a bit for quality work. What cheeses them off is contractors doing crappy work. This guy is a surgeon. He says to me: how would my last HVAC contractor like it if he came to me and I took out his liver instead of appendix? Ouch!
    Cheers to all

  9. #22
    Join Date
    Jul 2001
    Location
    Gold Coast of Connecticut
    Posts
    4,586
    I have NEVER seen a residential system designed and installed with the help of an engineer, this is just stupid and has no warrent. The local contractors in my area(Connecticut) have all the tools to PROPERLY diagnose and install the correct system based on the customer demands.

    You have not had a single problem solved with an engineer. All you need is a good load calc and the proper CFM delivered to each space to be heated and cooled, this isnt rocket science!
    Aire Serv of SW Connecticut- Gas heat, dual fuel and central a/c systems installed and serviced

  10. #23
    Join Date
    Sep 2002
    Posts
    4,970
    Told you he would be back.......oh ya all solved , got and engineer. Seems like thats all we hear ......waaaaaaaaa I just dont know what to do but you guys are mean and we all hate you because you are scum and are plotting against us. No I dont think so, we just do the best we can and do not plan on making our living on line answering question. Not like I can go on line and get as much help as most do on here at things I would like to know. And then all of the sudden out of the dark he finds someone to solve the problem. Just what the homeowner needs someone running the job when they get an answer from the engineer. Yep you will watch over those bad bad hvac guys so they do it right. Like they need to be paying you for that lol. Ok what do I know but I hope you didnt make the mistake of hiring the wrong type of engineer.....you know the one driving the train instead of the one recomending installing a trane, but then that would be selling something and like you say you dont want anyone trying to sell something. Oh and by the way ...what are you selling?

  11. #24
    Join Date
    Dec 2002
    Location
    Toledo, Ohio, United States
    Posts
    12,911
    If the people are really smart they will hire the enigineer before they hire anyone.....most bulider use the cheapest hvac guy they can find so you get what you pay for.
    No Heat No Cool You need Action Fast

  12. #25
    Join Date
    Jul 2005
    Posts
    171
    Hey, Freezeking and DEC: Get a life! Nobody asked you who is qualified or not qualified to do anything, man! I only asked if anyone could help me find an engineer. Period. You couldn't, but you jumped in anyway to vent your anger. Over, and over, and over. Who whizzed in your cereal? Go see a shrink or do yoga or something, and I promise I won't tell you to shop at Target instead of WalMart.

  13. #26
    Join Date
    Jan 2004
    Location
    Lancaster PA
    Posts
    68,108
    Well I really hope it works out for you.

    75 bucks an hour for a PE engineer? He doesn't think much of his worth, since we charge almost as much just to drive to the door.

    But keep us updated, and give alot more of the specs of the house, systems. Besides the recommendations of the engineer.
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