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Thread: Lennox NAS

  1. #40
    Hopefully some people thinking of joining Lennox NAS reads this.

    I am a current and very lost employee. By lost I mean that there is no pleasing anyone within this company. Their motto is "whatever it takes". By this they mean whatever it takes to squeeze everything out of a hard working person.

    I know their business model extensively and have work hard and long to make it happen. I will say I am not a tech in the field and not upper management.

    I have been threatened on many occasions that I am not doing my job. If my job means to rip off customers than, no, I have not.

    I am close to leaving this company, only reason I was staying is livelihood. I have finally found a company that comes highly recommended and seems on the up and up.

    Lennox wants low wage, entry level workers. I know of many who were laid off when things slow down. Unfortunately, they force you to lay off your highly skilled and higher paid employees. Keep the ones that you get call back after callback on. Get rid of the guy who fixes it. This is always a focal point when you have a discussion with your boss. It is simply, you are paying your guys too much. Mind you, most came over with the buyouts. We were told simply, make it work and then you are paying too much, WTF.

    I have worked for a couple of companies in my career, this is the worst HVAC and company as a whole I have worked for.

    I will not go and call the techs hacks because I know most are just simply over their head. I will call the branch managers (most I have met) hacks. They simply buy into this crap and look at the customer as a money bag. They do look at some as true customers but those are the ones that they are followed up on.

    I will never forget a conference call we were on with a customer. The customer point blank asked, can you fix my equipment as it is not typical HVAC equipment and we need to know you can keep us running. Our leader in arms said, absolutely, we are training all the techs that need training as we speak. Needless to say when asked about that training we were told, you need to supply it. Great, the blind leading the blind.

    So if you are thinking of joining Lennox NAS I highly suggest you find some techs out in the field and ask them their opinion. I know the guys I deal with are not happy and their is nothing I can do to make them happy.

    One last point and I really hope anyone from Gap reads this. If you have a gold account with them (meaning they cover everything if it breaks, barring a couple of age items), why is it that we are told, do not spend a dime on them unless absolutely necessary. Yet a customer who has a found on PM limit, their equipment needs all sorts of repairs.

    I know once the economy picks up this company is doomed. The economy still sucks and people are leaving left and right.

    Hope this helps. If you are a current Lennox employee and wish to stick up for them. I am sorry for your blinders.

  2. #41
    Quote Originally Posted by jnsrose View Post
    Hopefully some one at Lennox NAS is reading this(corperate) and understands how unhappy it's employees are. Hopefully those company's that are selling out will read this and understand what NAS is doing to there employees and customers that they worked so hard to get and think twice about selling to them. If not I see a really short life span. Or maybe it is just a company to pass through and get your foot in the door. I do not know first hand because I am fortunate enough to work for an exellent company. The two company"s I have worked for in my 26+ years in the bizz have been great to me. I do know if you treat your employees like a crap that is the kind of work you will get from them.
    They do. They did a confidential survey that they required each employee do. When the results were in we had a company conference call. They spent time on anything that was rated positive. When the benefits came up the HR manager spent no time on it, just casually passed it over. Saying, we did a study and our pay scale is within industry standards. So they listened they just did not hear it.

  3. #42
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    Remember, when you are just above "worst," you are within industry standards.
    [Avatar photo from a Florida training accident. Everyone walked away.]
    2 Tim 3:16-17

    RSES CMS, HVAC Electrical Specialist

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  4. #43
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    Quote Originally Posted by esornivram View Post
    thats illegal under federal labor laws
    any travel other than the daily commute is required by law to be paid at your hourly rate. there and back.
    ANY TRAVEL that is any form of your job. meaning to a class thats mandatory, or needed to keep you job must be paid, as well as the training time its self
    There are all sorts of companies out there that don't pay training time, if its a class room setting or especially internet and not during normal work hours. I've heard of companies that only pay minimum wage during travel time. Not too many around here but supposedly they exist.

  5. #44
    ex nas employee, stay away!!!! time is catching up to them, very bad reputation, no one wants to work for them, customers dropping like flies from what I hear...........

  6. #45
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    Quote Originally Posted by jnsrose View Post
    Hopefully some one at Lennox NAS is reading this(corperate) and understands how unhappy it's employees are. Hopefully those company's that are selling out will read this and understand what NAS is doing to there employees and customers that they worked so hard to get and think twice about selling to them. If not I see a really short life span. Or maybe it is just a company to pass through and get your foot in the door. I do not know first hand because I am fortunate enough to work for an exellent company. The two company"s I have worked for in my 26+ years in the bizz have been great to me. I do know if you treat your employees like a crap that is the kind of work you will get from them.
    AMEN, AMEN, AMEN!!!

  7. #46
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    Quote Originally Posted by ChrisTechMech View Post
    There are all sorts of companies out there that don't pay training time, if its a class room setting or especially internet and not during normal work hours. I've heard of companies that only pay minimum wage during travel time. Not too many around here but supposedly they exist.
    getting paid minimum wage to travel is wrong & such bullsh!t. especially if that company charges a travel fee which most i know do of 1 hour. if i ever agreed to something like that id be expecting some commission on parts i sell along with any equipment.


    Sent from my HTC Sensation 4G using Tapatalk

  8. #47
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    Actually, as I recall, I have a friend that used to work for Benner until it was bought out unexpectedly. One day he works for Benner and the next, he works for Lennox NAS. He thought he was going to some training class and they made an announcement that they now are Lennox NAS employees. He is TOTALLY unhappy there. That was only about a few weeks into it. Later on I found out that his manager is a young guy with little service experience.

  9. #48
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    [QUOTE=hvac wiz 79;12722601]getting paid minimum wage to travel is wrong & such bullsh!t. especially if that company charges a travel fee which most i know do of 1 hour. if i ever agreed to something like that id be expecting some commission on parts i sell along with any equipment.

    That's how they do it, with FR pricing too.

  10. #49
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    Called in for an interview to Lennox NAS later this week, any suggestions (other than the previous posts) would be appreciated. Dont need the disgruntled banter, just some real, discerning sugggestions. I have an offer for residential company here in Philadelphia area already, but my experience is 14 years in retail commercial work. Looking for job now as I was laid off from a NJ commercial-residential company back in January. Every company has its pros and cons, just want to see what is offered, ask the necessary questions and make a determination as to whether or not to go residential or not. Thanks, gentleman.
    Psalm 51:10, 12

  11. #50
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    Quote Originally Posted by ldmth44 View Post
    Called in for an interview to Lennox NAS later this week, any suggestions (other than the previous posts) would be appreciated. Dont need the disgruntled banter, just some real, discerning sugggestions. I have an offer for residential company here in Philadelphia area already, but my experience is 14 years in retail commercial work. Looking for job now as I was laid off from a NJ commercial-residential company back in January. Every company has its pros and cons, just want to see what is offered, ask the necessary questions and make a determination as to whether or not to go residential or not. Thanks, gentleman.
    try to get as much money upfront as you can, for what I heard they pay between $16 and $22 for experienced rooftop jockeys, benefits arent that great,good thing is no gps and new trucks, when work slows they send you home, sometimes for months ,lots of corporate bs, read the fine print.never worked for 'em but a good friend did.

  12. #51
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    Quote Originally Posted by ldmth44 View Post
    Called in for an interview to Lennox NAS later this week, any suggestions (other than the previous posts) would be appreciated. Dont need the disgruntled banter, just some real, discerning sugggestions. I have an offer for residential company here in Philadelphia area already, but my experience is 14 years in retail commercial work. Looking for job now as I was laid off from a NJ commercial-residential company back in January. Every company has its pros and cons, just want to see what is offered, ask the necessary questions and make a determination as to whether or not to go residential or not. Thanks, gentleman.
    Ask, "how many units do I have to condemn each month and replace with new Lennox RTU's in order to be considered a productive employee?"
    [Avatar photo from a Florida training accident. Everyone walked away.]
    2 Tim 3:16-17

    RSES CMS, HVAC Electrical Specialist

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  13. #52
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    Find out what your truck needs to make per day/week. Get as much money from them upfront as possible. Make you you find out if they pay travel or not. My friend worked for them and they didnt pay the first and last calls travel and they always had those the farthest from him. He would work his way in towards his place then the last call would shot him way out again. Drove him nuts.
    Also find out what tools your allowed to carry, some have a maximum amout of stupid things like screwdrivers and such. Also get the price of the tools they supply upfront because when you leave they can and do audit you and charge you for lost/damaged tools. Ive seen the list some of my friends get charged for and its crazy.
    Im not bashing the company, im just stating what ive seen people go through with them.

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