I recently had a new 2.5 ton carrier central a/c with ductwork installed in early May and I am shocked by the quality of the install. Need help on how to deal with the contractor. I picked a firm in norther nj with a good reputation and they have been in the business as they say
I went into the attic on Sunday to check out their work and I was shocked. First of all the air handler (where the seams meet)is sucking air in and the sides are not aligned. There is air leaking out of many places where the air handler attaches to the main trunk ( which is duct board - and I'm not happy with that). The rest of the duct work is flexduct, which I don't mind, but it's installed terrible. There are sharp turns everywhere including where it's attached to the vent, a lot of excess line (I thought the flex needs to be cut to an accurate size and stretched
out without much slack.) The return 14 inch flex duct is attached to the airhandler at a very tight angle ( which I assume isn't correct. The return line is also crushing the flex duct that goes into my bedroom.
The ac does get the temp down to the set temp but most rooms feel hot and seem very stuffy. In the day the system is cycling on and off almost ever 10 mins. I have calls into the installer and am currently waiting for a call back.
I didn't go with the cheapest bid (you get what you pay for)
and I was expecting a quality install. I would like opinions on how to deal with the installers. I don't trust the entire system. Ideally, I would want the whole install done again. Thanks in advance.