I was wondering why my house was not getting cool after the ac was running for several hours. Looking at the compressor and at first glance it looked like the refrigerant piping was pvc, however upon closer look they were covered with a thick layer of ice.
The unit is brand new and I have a call into service but was wondering about root cause and what I should be sure they do to fix this for good. Also is it ok to run the unit in this condition.
thanks for any help on this.