James 3528 --> "You got 30 years out of a unit and you are shopping around? Turning head to laugh. "
I don't understand. If you get 30 years out of a car, do you buy the first vehicle that the next car salesman suggests, just because your last car was so great?
What exactly does the success (or failure) of something you bought 30 years ago have to do with what you're going to buy today?
YES, I'm actually paying attention to what I purchase ... maybe I can do half as well as I did the last time.
Slowly shaking head in wonder.
tpa-fl --> "Go with the installer that you feel most comfortable with ..."
Boy, it really IS the installer, isn't it? That's why I dumped the last guy and latched on to this one. He seems honest and competent too, he even complimented my last guy's handiwork... Plus, he knows how to use those little numbered buttons on a phone. Sounds like a perfect combination of skills to me.
Thanks everybody for the Carrier feedback. I've started calling around locally to see if people will service my "one year old" Carrier under warranty. They unanimously say that they will honor any parts warranty, but not the labor. Half of them suggest that I contact my original installer first, to save money on the labor. I'm feeling very good about that.