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  1. #1
    Join Date
    Mar 2011
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    Heat pump behavior

    I am having many customers complaining about their heat pumps this year. I live in southeastern Pa. outside of Phila. I know its has been a cold winter and the electric rates have just gone up but people are upset with there electric bill. I have one customer who watches the stat and complained about the AUX coming on when the room was 68 and the setting was 68. The Honeywell Tech help guy said that is not out of the ordinary. Does anybody else have this complaint? Also, we are finding the usual discharge temp running from 125 degrees to 150 degrees depending on the outside ambiant. Is this typical?

  2. #2
    Join Date
    Dec 2002
    SouthEast NC ICW & Piedmont Foothills
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    PSSSSSTTT look up at that banner???? the words in red and this ain't KJV
    It`s better to be silent and thought the fool; than speak and remove all doubt.

  3. #3
    Join Date
    Nov 2010
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    Welcome to the site,

    As stated already this is only the introduction area and you’ll need to ask questions like this in the residential forum. Good luck.

    The statement below is my signature and just my overall feeling towards our industry and does not necessarily pertain to you nor this thread.

    There really isn't a legitimate excuse for not doing the job correctly!

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