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  1. #1
    Join Date
    Apr 2005
    Location
    Farmingdale NJ
    Posts
    36

    My company in Farmingdale NJ was approached by Lennox industries late summer last year. We were signed up as a "Lennox Dealer in Sept of 04. We spent a lot of money and did a lot of advertising of Lennox products.

    According to my Lennox salesman, they began to got a lot of heat (threats and complaints) from my neighboring dealers. In January they sent us a letter asking us to restrict our advertising to more distant areas (which believe it or not we did). In March they sent us a letter that would no longer sell as after April 16th. The reason is "not a good relationship for Lennox."

    We spent close to $60,000 or more on advertising to date and are pursuing legal means to recover our loss. Lennox, it seems to me, caved in to dealer complaints. We now are selling Trane and doing just fine, but Pee Od at Lennox.


  2. #2
    Join Date
    May 2002
    Location
    Colorado
    Posts
    697
    You probably were taking business from Service Experts!

  3. #3
    Join Date
    Jan 2005
    Location
    daytona florida
    Posts
    76
    SERVICE EXPERTS LENNOX'S HIGH COST HIGH PRESSURE FORE LMAO

  4. #4
    Join Date
    Apr 2005
    Location
    Farmingdale NJ
    Posts
    36
    Artic Air in Marlboro complained the most. Brown and C & C may have complained.

  5. #5
    Join Date
    Nov 2001
    Posts
    1,874
    Don't the other companies advertise as Lennox dealers ?

    If not then, they are the ones to blame.
    All you did was take advantage of the package from Lennox to help with advertising.

    Seems to me that, if your spending more with Lennox then they should back you.
    If you try to fail, and succeed.
    Which have you done ?



  6. #6
    Join Date
    Mar 2005
    Location
    Suppy NC
    Posts
    4,509
    artic gave the most complaint and most pressure
    they dont want any one in thier turf
    the rest of us can handle another co and even help sometimes with parts

  7. #7
    Join Date
    Jan 2002
    Location
    Ft.Worth,Tx
    Posts
    4,581

    Stick with Trane they will do you right.

    Post a sign on a major street in your area,don't buy from Lennox because they choose to deceive dealers..
    "Everyday above ground, is a good day".
    "But everyday that you have made a difference in someones life, may insure you stay above ground a little longer".<aircooled>

  8. #8
    Join Date
    Jun 2003
    Location
    Hell Hole Swamp
    Posts
    4,180
    Why would you spend money advertising for them? Advertise your business not their's, we dont put any brand advertisements on our vehicles or ads for that very reason

  9. #9
    Join Date
    Feb 2004
    Location
    Kingsport, Tennessee
    Posts
    649

    Anti Trust Laws

    If what you say is true, you will will win in court. There will be no defense for Lennox. They are in violation of anti trust laws. You can sue for triple of your damages plus punitive damages plus possible prison time for the conspiring parties involved. When your lawyer contacts them; lennox will probably come sucking up to you. Sock it to em!!

  10. #10
    Join Date
    Mar 2005
    Posts
    157
    I was never a lennox fan. I wish more people could see threads like this. In my area, lennox has an extensive ad campaign so needless to say alot of customers think the lennox brand is the cadillac of furnaces. I'm busy enough so their ads don't effect my work at all, it's just that the opinions of the public are a little misguided {that bugs me a little}. Having said that, I guess I get alot of call outs for lennox which is OK {sort of}.

  11. #11
    Join Date
    Aug 2002
    Location
    Office and warehouse in both Crystal River & New Port Richey ,FL
    Posts
    18,836
    Mr big is correct,if it's as you say and they have no valid reasons.Go get them.

  12. #12
    Join Date
    Apr 2005
    Location
    Farmingdale NJ
    Posts
    36
    Thanks for you encouragement. I do believe we were unfairly treated. We were excited about a new Brand and wanted to advertise to our cutomers the fact that we now had Lennox. I would think that Lennox would at least let us go through the spring summer season. They really don't have the integrity they seem to claim. I sold several high end systems... but they didn't seem to care. The Lennox salesman said to me directly "We are doing over a million wholesale with Artic Air and he is threatining us."


  13. #13
    Join Date
    Aug 2002
    Location
    Office and warehouse in both Crystal River & New Port Richey ,FL
    Posts
    18,836
    Conversation is one thing,not doubting he said that,but did they put anything in writing?

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