Well I gotta admit I agree with you Baffin. While I like to believe that most of us are honest, I sure do hear a lot of stuff like this from new customers. I think some of the stuff some techs try to pull is because they don't know how to fix it so they just want to replace it. That is just cheating the customer and themselves. I understand your frustation, I get pissed too, when I am trying to be honest and do a thourough job, and get interrogated from the customer. Because some dishonest hack has screwed him in the past, I don't blame the customer from being cautious or even a little suspicious, but it sucks that I have the hassle because of some jack leg crook out there. Now I feel better too.