Hello! Im new here and desperate for some help. Let me give some back ground info and apoligize now for how long this will be.
I purchased my first home, 3 level townhouse, brand new - except the builders were using this home as their sales office. I have a propane furnace on my bottom level located in the garage. My first winter last year, my propane bills ranged from 400-600 a month! Keeping thermostat never above 70(on 3rd Level) And always very cold in house. Especially master bedroom on 3rd floor. I only had two neighbors at the time to compare to, and theirs were not as high as mine. Called the builder and they sent the HVAC company out that installed my furnance. Problem located! The garage was a former office and they forgot to block the return! They patched it up. Next month, bills were higher! Came back out. They didnt see anything wrong with furnace! I told them to re-locate my thermostat because it was on the 3rd floor in my bedroom! Made no sense! Which by the way was always extremely cold. They moved thermostat to middle level of home. Told me to keep the fan ON and not on AUTO. Tried that, no help! By the time these items were completed, it was March, end of winter here in MD. Wasn't sure if my problems were fixed or not.
Fast forward to December 2010. First bill was $400 but this time I was on the Budget plan and locked in my propane at 2.59/gallon. Keep thermostat at 67-68. Sometimes lower. We are always FREEZING in my home. As i type this, my nose and hands are ice cold!! Now I have more neighbors and have talked to them, and find out their bills are about 150 for the average, and they pay more per gallon then I do, and keep their thermostats around 70-71. I am out of my one year home warranty. I've been checking my propane meter and to my calculations will have a bill thats over $500 this coming month, 2.59/gallon. My home is only about 1700 - 1800 sq ft not couting garage. I have a HoneyWell VisonProTH8000 Thermostat and Trane XB80 furnance. Im a female, I own this home alone, I am having a very hard time getting someone from the builder to decide this is a real problem. The HVAC people were out 3 times and didnt find an issue other then what I listed above. I've read other posts and I am wondering if I should try to change the setting for my furnace to cycle less? Any suggestions guys? What is normal cycles per hour?