How did we get a bad reputation?? Hacks installing equipment helps. Then theres the guy thats more concerned with getting the job than doing it correctly. When I give a homeowner a price for a repair or complete system I tell them I want them to be happy. If you don't do what the customer NEEDS, you can expect the customer to complain. If the customer can not afford a complete fix sometimes I make them aware of any major problems then I try to get them going. Sometimes it's not worth the headache. Too many techs worry about fixing the symptom not the problem.
Please step AWAY from the condensing unit.