Have I offended anyone or everyone
Results 1 to 9 of 9
  1. #1
    Join Date
    Feb 2005
    Posts
    68
    I noticed my earlier post hasn't received a responce.
    If I have offended anyone, that was or is not my intent.
    I have learned a great deal from this site while searching for a new hvac system.
    As you might can tell from previous post, I got a little nervious when things began to fall apart for a while.
    Some of the things tried by installer just didn't strike me as to professional. Maybe I'm to critical.
    If I have offended anyone for some reason, let me apoligize
    here and now.
    Thanks,Flajoker

  2. #2
    Join Date
    Oct 2004
    Posts
    875
    It's only been 12 hours, we have to sleep, eat, and work... give it time.

    BTW, sounds like you didn't get their best installer...

  3. #3
    Join Date
    Apr 2002
    Posts
    1,606
    I didnt see anything offensive in your last couple of post.
    But then again Dice is offended by many if not all and it takes him a while to personally vent off at each one individually.

    Naw I read through the post. I would just keep in contact with your company. I know I appreciate it when there are glich's to be worked out from either the equipment or the install if the customer gives us a chance to work through it. Thats done by staying out of the way, preferrably in the house. Simply ask your questions when it gets completely worked through, keep them informed should the thing not operate correctly when they say they are done. I take it for granite you trust that particular company since you initially hired them.

    I can say I have had customers "help" me by their worrying and untimely question asking that really was a distraction and didnt help get the prob rectified. (not saying your doing this)

    I also can say in my case I have an excellent head installer who is also a pretty descent svc tech but their are times there are gliches with the equipment or even the install that they need mine or one of the other guys help to get things ironed out. It does happen. Having gliches to iron out doesn't necessarly mean that there is shortened equipment life.
    "The Bitterness of poor quality remains long after the sweetness of low price is forgotten"

  4. #4
    Join Date
    Feb 2004
    Location
    cocoa fl
    Posts
    143
    always remember you have a warranty if you have any problems first contact the contractor and give hime a chance to remedy the problem nine time out of ten he will fix it if not you can always contact carrier. the installer i'm sure got nervous because he knows you spent a lot of money on the infinity and anytime customers stand around watching us when we work,it makes it harder to think and focus. when a unit doesn't start right up or has problems we have to think of what it could be and after 8-10 hrs of work you're not always at the top of you're game.

  5. #5
    Join Date
    Nov 2001
    Location
    east kansas
    Posts
    8,024
    I'm mad as Hell. What are we talking about anyway.

  6. #6
    Join Date
    Sep 2004
    Posts
    3,157
    Free Advice , and we didnt respond quick enough, I guess we should try to improve on that service

  7. #7
    Join Date
    Dec 2004
    Posts
    441
    Originally posted by lynn rodenmayer
    I'm mad as Hell. What are we talking about anyway.
    Somebody is always mad at somebody. Lynn, how's your brother? Is He doing alright?

  8. #8
    Join Date
    Nov 2001
    Location
    east kansas
    Posts
    8,024
    He's doing Okay in a rehab hospital. I'll have to update my thread about him. Still a lot of pain, but more mobility. Spent three hours tonight taking care of his personal affairs. Dealing with pin headed insurance companies. WHERE IS MY GUN.

  9. #9
    Join Date
    Dec 2004
    Posts
    441
    Some of us do care beyond Global HVAC problems, The accident was tragic, still somewhere there is someone that cares. Our prayers are with him.

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