Hello Everyone!

Whenever my York Heatpump shifts from heating to defrost mode, the electric heatstrip does not come on if the stat is calling for 1st stage only, however, if the t-stat is calling for stage 2 (electric-strip) when defrost starts, the electric strip stays on and keeps warming up the place.

Any ideas on how get the strip to come on during defrost when 1st stage is calling?

Outdoor Unit: Model# E1FD030506A Serial#EBEMO38407

Indoor Unit: Model# N2AHD10A06E Serial# ENDS327222

Electric Heat Strip: Model# 2HW06500806A (Don't know Serial#)

T-stat is a Lux programable heat pump t-stat M#HP2110

Thanks for reading!