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  1. #1
    Join Date
    Feb 2005
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    i was told by a reputable HVAC contractor that while a good product, Viessman offers no support or parts availability.

    He thought Buderus was much better in those two categories PLUS was a superior product in terms of design.

    As I have no way to refute his comments (or know if i should even try), i would appreciate any knowledgeable insights.

  2. #2
    Join Date
    Jul 2004
    Odessa, FL
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    I install Buderus all the time. They really are great units. As far as Viessman goes, I carry no parts for one on my truck. Buderus on the other hand is very service friendly.
    How much is it an hour?

  3. #3
    Join Date
    Mar 2003
    PA/DE area
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    Buderus is nice and has support, I think Viessmann is like a Rolls Royce,big bucks and not alot around for people to stock parts.
    It's NOT the BRAND,it's the company that installs it!!!!!

  4. #4
    Join Date
    Sep 2001
    East Stroudsburg, PA
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    Never heard of problems getting parts for either.

    Both fill a niche, and only compete in one small area of there applications, IMO.

    Put in what the house needs, not hat YOU want.

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