Results 1 to 6 of 6
12-19-2010, 10:16 PM #1
We changed your fan motor....sign here..
Got called out to a accountant's office on Broadway in NYC for a no cooling call. They also said the air flow is not great.
The unit is halfway between a break room and a stock room on the other side of the wall from the conditioned space. (No way to exhaust the warm air out of the space back to the unit). So that was problem #1 diagnosed.
Now for the no cooling. When i opened up the compressor section, i saw the T3 wire cut clean. Hmmmm
The customer told me the back story. The previous "contractor" told them the condenser fan motor was burnt and the needed to change it. After they probably realized they couldnt get it out, they dirtied up the new motor and tried to pass it off as the changed one. Customer told em to hit the bricks so this cut wire mustve been done before they left.
Needless to say the fan motor was fine but if it ever had to be changed, the main ceiling grid would have to come down just to open the door all the way.
Plus check out the condenser coil!Every customer you take for granted today will be someone else's tomorrow.
12-19-2010, 10:34 PM #2
nice, these are the calls that you show your stuff and treat the customer right, they are yours for life.
12-19-2010, 10:37 PM #3
12-19-2010, 10:44 PM #4
We rewired the compressor, cleaned the coil and installed the proper size filter. Would you believe the customer didnt want to put a return transfer grill in the wall? It took some convincing because this guy got really worked over by contactors before but he did it and he's never been happier. I should note this was over this past summer.
I'm a new member so some of these are of old jobs.Every customer you take for granted today will be someone else's tomorrow.
12-20-2010, 06:24 AM #5Professional Member*
- Join Date
- Dec 2002
- SouthEast NC ICW & Piedmont Foothills
the black carpet of death............
T-bar always in the way
treat the customer right..........they'll remember youIt`s better to be silent and thought the fool; than speak and remove all doubt.
12-20-2010, 08:49 AM #6Professional Member*
- Join Date
- Aug 2010
- Chicago, IL.
Good job finding the cut conductor and worth $$$.
Your understanding of why it was cut, priceless.Learn to live, so that you may live to learn.