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  1. #1
    Ok here is the situation,
    You are in the basement of a customer’s house getting ready to start a new install. When down the steps comes the homeowner she is an elderly lady who has recently lost her husband. She starts talking about her late husband and how he loved doing all the maintenance and repairs around the house, it was his passion .She continues to say how well he took care of the furnace and now that he is gone she won’t have anyone to fix it and that is why she is replacing all the major appliances in the home. She points to his tools and workbench and says these were his tools they are just the way he left them I would be remorse if they were upset.

    Ok now its 4:00 pm and the install is complete except for soldering up the new water heater, couple joints no big deal, one guy cleans up the other finishes up. As you are soldering you run out of propane\acetylene which ever you prefer. You start remembering that you might not have anymore on the truck. So you go look and sure enough you don’t. As you are on your way back in you happen to notice that there is a bernzomatic case on the workbench, must be one of his hobbies, just need a little. You then tell your partner of the circumstance he is getting worried because he needs to be home at a decent hour and it’s your truck. The shop or supply house is 20+ miles traffic both ways.
    You are looking 8:00 pm right in the face. Then you see your partner staring at the bernzo case and you start looking at it also. What do you do?

    1. Use it and put it back because she will never know anyway.
    2. Drive to wherever you have to, to get some then finish real late.
    3. Tell her that you will need to come back tomorrow (have to tell your boss this too)
    4. Use it and place your can in his case, and keep his full one.
    5. Look at your partner (the one who needs to get home on time) and say I’m going to the truck for a while and if this water heater is running when I come back in I won’t ask how it happened.
    6. Call the shop and have the owner drive you some out making him late for whatever he was doing.

    Feel free to write in any answer that would be true.

  2. #2
    I would kindly ask the homeowner if it was ok to use it. Mam we are out of gas and need to solder this up and i see that there is some on the bench that your husband had, is it ok if we use it and put it back in it's place. I am sure mr. will be helpfull in knowing that he had what was available and that he had it,since he has done the soldering before on the pipes in your fine home, If it is ok to use it I will take great care of it and do the job that your husband would of done. if not that is ok also I can run and get some or we can come back tomorrow, the choice is yours what would you prefer?

  3. #3
    Join Date
    Feb 2004
    Location
    southern illinois
    Posts
    5,522
    i would inform her of the situation and ask her if it be alright to use his stuff.....and she can watch....this is what her husband would of wanted.

  4. #4
    Join Date
    Mar 2002
    Location
    Northeastern Illinois
    Posts
    611
    I agree with fixit. I would bet she would be happy to let me use it.
    If it ain't broke don't fix it!!

  5. #5
    Join Date
    Sep 2002
    Posts
    4,970
    Honestly I would just ask the lady if it would be ok to use it and tell her your situation that if she would let you use hers that you would drop off a new bottle to replace hers the next time you are in the area. That way you are being honest with her and its a lot cheaper for your boss then having you run back in.....thats just my opinion.

  6. #6
    Join Date
    Sep 2002
    Posts
    3,708
    I would grab the old guys torch,get the hotwater heater
    in then tell the ho,that her husband had a part in the install after all.

    Then I would give her a big hug and wished her pleasent dreams,as I hurry home.

  7. #7
    Join Date
    Jan 2005
    Location
    Seattle
    Posts
    191

    Wink

    This very thing has happened to
    me.The answer you get is what I
    always do.

    Ask!

    Go talk to the little old gal.
    Ask if it would be OK if you
    used Just enough of her husbands
    lp to finish the job.If not, then
    you go get more.Ultimately the
    responsibility is yours!!!
    You stock the truck.One can
    never take with out asking
    under any circumstances!!!!!!
    If you think it is going to be
    hard to tell the boss you
    had to go get some more lp.
    Just try to explain that
    you riped off the customers
    dead husbands tools.Cause thats
    exactly how its going to sound
    to him when the little old lady
    makes that phone call to the
    office.THis is really a no brainer.
    The choise is made because
    it is the right thing to do.
    NOT because you might or might
    not get caught.This really
    should not even be a question.
    But each to his own I guess.
    41Gasman

  8. #8
    Join Date
    Jun 2003
    Location
    southeast USA Occupation:HAVC tech
    Posts
    552
    I would find out if the old coot had any life insurance and if he did , try to spark a romance with the old bat..if it works? viola ..no more installing water heaters !
    AJS
    _______________________

    Always tell the truth and you never have to remember what you! said!

  9. #9
    Join Date
    Oct 2001
    Posts
    6,954

    Thumbs up

    if the hubby was there he would of been helping you,she would of let you use it in memory to him that even then with him gone he did help with the work going on.
    "when in doubt...jump it out" http://www.youtube.com/watch?v=U1qEZHhJubY

  10. #10
    Join Date
    Dec 2002
    Posts
    9,871

    Have your partner distract her

    While you borrow the torch. Then tell her the old man's ghost showed up to help you with the job. It might bring a tear to the old gal's eye!!

  11. #11
    Join Date
    Nov 2001
    Posts
    1,874
    I thought this post was going to be meaningfull and have helpfull info,

    Guess not !
    If you try to fail, and succeed.
    Which have you done ?



  12. #12
    Join Date
    Jan 2004
    Location
    Lancaster PA
    Posts
    67,874
    I'd ask, and if she said no, I'd go and get another bottle of gas, while kicking myself in the butt the whole time for not having my mapp tourch with me.
    Contractor locator map

    How-to-apply-for-Professional

    How many times must one fix something before it is fixed?

  13. #13
    Join Date
    Jun 2003
    Location
    southeast USA Occupation:HAVC tech
    Posts
    552
    Meaningful and helpfull toolpusher ? How many ways can this problem be answered logically? The best thing to do would be to make sure your truck is fully stocked with parts and tools.. in the event that this fails you, then asking the HO would be the simplest solution. All responses do not have to be serious here.. I for one have a sense of humor that needs exercise now and then.
    AJS
    _______________________

    Always tell the truth and you never have to remember what you! said!

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