Berad, That sounds just like something that would happen there. A lot of shady dealings for sure. I knew Dave & Dennis were that way. Rick must be just as bad. I was with George Bauer right before the buyout. SE made everything sound like it would be so great with them. That was a joke! In 3 years they ran George's well respected business into the ground. They did this with inflated pricing, high pressure sales, and poor warranty policies. Anything to cheat the customer. When Bauer went down they merged with Chief. I am amazed they are still in business. I left in the fall of 1999. Had enough of the bull. I was install partner with DM who is out with a bad back. He is a top notch installer and taught me plenty. Was the person you turned in there in the late 90's? Did you ever hear about a tech named Kevin who caught Legionaires disease on the job and they would not cover it under workmans comp. That was bull too.