Water under heater Help!

[upset woman]

Hi, big and smart professional! I am homeowner, I am woman and I have this winter so much trouble with my water system. And I found that my heater unit in basement has leaking water under it. I redid a lot of things in house in 1998 including new heating. I have hot air system with filters and humidifier. I would call professional but guy who installed it unreachable and I don't have anyone else right now. I have heat in house and I am afraid just call anyone because I have 4 little kids here, one of them one month old baby. And it is freezing outside. I will get someone later but I want to know something. Here is my question: if it is hot air system with humidifier can the water leaked from it? Or it is impossible and it is my water system and I need to call plumber, do I?
Thanks a lot,
Upset and unhappy woman

[Gunnery Sergeant Hartman]

When was the last time you had the humidifier serviced and for that matter the system?

[upset woman]

Long time ago. Originally I asked my contractor to do it on regular basis but he did't. So you think that it is possible that it is my humidifier problem, is it?

[Gunnery Sergeant Hartman]

1. If your contractor will not service your equipment, you need a new contractor.

2. Water + furnace = bad!

3. Lack of maintenace is what caused this mess, and it may cost you alot of money to have fixed...

4. Lesson of the day is have your equipment serviced bi-annually and change the humidifier pad before each heating season.

[troyorr]

Turn the water off that is going to the humidifer. If the water under the unit disappears, the problem is in the humidifer.

[upset woman]

Thank you very much. I am trying something. I let you know if it works . This winter is really trying. I am absolute technically helpless and I even didn't know how my humidifier looks I only knew that I paid for it. But someone told me that water can come from the ground and it doesn't sound right. Thanks again.
U-woman

[swnoel]

Sorry to hear about your troubles...

I would suggest that you find a reputable service company in your area and have them service not only your leaking humidifier but also your heating system on a yearly basis.

Sounds like you have neither serviced.

[indian]

When that unexpecting technician helps you out of your problem please make it a point to thank the individual for having what it took to help you! We are brothers of a trade and not the "You Guys" that caused your delima!