Now THAT is a fine way to run a service dept!!! I am impressed.Originally posted by sparky383
Work for a commercial refrig/heat cool/ company
We only go out for real emergencies.......walk-in down, ice machine, or kitchen exhaust (fire alarm)
get 4 hours OT pay plus 1 1/2 pay from time leaving home to getting back home. dbl time on holidays.
For cust. 1 1/2 after 4:30 during week and 1 1/2 on weekends. dbl time on holidays
However, I would not roll out for an ice maker. One call and they can have ice in any quantity delivered. That's much faster than repairing a machine and waiting for it to drop a couple hundred pounds ...
Plus, with delivered ice, no one is in the way of the people who are in the restaurant or store.
A tech does a much better job on regular time than OT. He isnt rushed to get to the next call and he knows he has backup as well as full access to parts houses, etc.
Plus ... a tech needs their rest. Sure, OT money is nice, but when your in the busy season, the tech is already flush with their bills anyway. What they really need during that time is rest, not more to do.
And of course, no contractor in his right mind would hire flex labor.
Someone semi retired to come fill in the spots as needed.
THAT would make too much sense!!!