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Thread: 24 hr emergency service
01-17-2005, 05:24 PM #1
hi guys i'd like to find out what 24 hr service means to different people and in different places. i currently do not manage a service dept that offers 24 hr service. I'm very interested as to what you say to a customer (not what you'd like to say) but as to company policy what you say to a customer at 9pm or 1 am e.t.c.