I've had a Quadr Fire Santa Fe for 8 years and I've burned about 4 tons so far. The starting element burned out about 2 years ago, but otherwise it's been an awesome stove.
But now it seems very finicky about when the auger will turn. It'll fire up, get hot, blower turns on, then it'll just stop dropping pellets (auger won't turn). I've cleaned the thermocouple and I've checked for loose connections and mad sure everything is clean. Nothing. Sometimes if the stove is hot and it stops dropping pellets, if I smack the side of the stove with an open palm, it resumes normal operation.
Anyone have any ideas? Or a troubleshooting process I can follow? Thanks much!