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  1. #118
    Join Date
    Mar 2006
    Location
    New Zealand
    Posts
    301
    Quote Originally Posted by itsiceman View Post
    There is no way to change the glass out for something else kiwi?
    It would be a really tricky job. You would need to make a really neat job of cutting out the window and then shape a piece of clear plastic to glue in position. Not impossible, but it woud be difficult to end up with a neat repair.

    Might take it to a plastics company to see if they would give it a go.
    They made a Hoshizaki part for me, better than new.

    It has certainly taught me a lesson about Testo, seems they are a manufacturer
    that uses sales to check out the reliability of their instruments.

    So for me, Digi-cool rules. Cautious release of new product, leads to happy customers.

  2. #119
    Join Date
    Aug 2004
    Location
    North Richland Hills, Texas
    Posts
    14,914
    Funny, I was checking to see if there was any word on when the Digi-Cool Paradigm manifold may be coming, and all these threads on Testo stuff come up...

    Reminds me, I need to send my 550 in for repair, the display quit working on it last year when it fell off the top of a 30# refrigerant jug onto concrete.

    Other than my first gen 523 and my pocket manometer, I've not had a good experience with the durability of Testo products. I'll spare you the story of my 2nd gen 523...

    My Digi-Cool BTD-1000 has been through hell and back over the last 6 years, and still works like new. My DRSA-1250 is only a year old, but shows every sign of being just as tough, if a bit more battery hungry.
    If more government is the answer, then it's a really stupid question.

  3. #120
    Join Date
    Mar 2007
    Location
    wedged in freezer shelf
    Posts
    6,668
    Howdy Mark
    My 1stGen 523 is blanking out on me and was wondering what your feelings were on the 570.
    The only reason I was looking at it was for the data logging since something is up with the 523 but the software costs more than a freaken 550 .
    I'm not rough on tools but 5hit Happens.
    Do you think I would be taking my chances or should I tough it out and wait for something else.
    “If You Can Dodge A Wrench You Can Dodge A Ball”

  4. #121
    Join Date
    Dec 2007
    Posts
    4,701
    UPDATE;



    so I had to send my 550's in again for a temp failure in the manifold, Test warrantied them.
    reliability, 2 year max without an issue for me and I am not a heavy user or abusive.
    another gripe is the lack of communication from the service department and lack of information on the invoice.
    also, I got my invoice, but not manifold yet. this has happened each time I send them in. the explanation is mail is faster than UPS.
    okay, put the tracking number on the invoice. page 2 is only 1/3 full and the delivery note is meaningless to me.
    I also, have the same overall issue with the Testo products. the 605-H2 battery door is a joke!!!!!!
    the combustion analyzer may be among the best, but with the reputation and my hands on experience, I just cannot spend that kind of money on one.
    the one Testo product I have, as others have said as well that is great is the 510 manometer. It has not failed, given a false reading or have parts that need tape to hold together. Thanks for that item Testo!!
    The Food Stamp Program, administered by the U.S. Department of Agriculture, is proud to be distributing the greatest amount of free meals and stamps EVER.
    Meanwhile, the National Park Service, administered by the U.S. Department of the Interior, asks us to "Please Do Not Feed the Animals". Their stated reason for this policy "... the animals become dependent on handouts and will not learn to take care of themselves."
    from an excerpt by Paul Jacob in Sun City, AZ

  5. #122

    Hmm Testo 550

    We have been using two of these for almost a year. They are (IMHO), an indespensible part of our diagnostic equipment. That said we have had some issues. I'm having to send one back now because the system locks up. Can't even shut it off, let alone change refrigerants or modes. We also had a pin on one of our clamp probes male connector, pull out and get stuck in the female port. It sucks to have to buy a third one so we can keep two in operation, but that's how much we value their use.

  6. #123
    Join Date
    Mar 2010
    Location
    Houston
    Posts
    98
    FWIW I own two 550's for over a year now and have had no issues at all. I'm probably more careful with my tools than average though based on working with other hired guns in the field. I would buy them again without hesitation. In my world don't have the extremes some of you guys have, here the seasons are just hot and less hot

  7. #124

    Hmm TESTO 550

    Not much different here in Tampa. We can hit 100 deg. between houses. We do take care of these and they are cased. Just contacted the dealer and got a slight discount on the third one so we won't be without while they repair the bad one.

  8. #125
    Join Date
    May 2009
    Posts
    268
    Just got the sman3, if it doesn't break it is the most convenient and advanced unit available. Both sh and sc at the same time. Will use the micron gauge tomorrow.

  9. #126
    Join Date
    Sep 2004
    Location
    Oklahoma
    Posts
    83
    My 550 superheat side sensor plug doesn't work. So, it's back to doing math for me.

    Lane

  10. #127
    Join Date
    Dec 2007
    Posts
    4,701
    so, second use and the high side temp no longer works!!!!!

    called Testo and they are stumped. maybe it is the probe, so they want all 3 of mine.

    they want me to send them back and then they will figure it out. they won't ship me a replacement until they have the old one in hand.

    so back to manual for me as well.

    next DRSA, if I buy another, will be DigiCools!!!!

    I am getting tired of having to pay for shipping on warranty issues, if it was out of warranty or my fault okay.

    guess the D.C. purchase will have to get local to get over the counter same day replacement.
    The Food Stamp Program, administered by the U.S. Department of Agriculture, is proud to be distributing the greatest amount of free meals and stamps EVER.
    Meanwhile, the National Park Service, administered by the U.S. Department of the Interior, asks us to "Please Do Not Feed the Animals". Their stated reason for this policy "... the animals become dependent on handouts and will not learn to take care of themselves."
    from an excerpt by Paul Jacob in Sun City, AZ

  11. #128
    Folks I will tell you this. After dealing with Jim and testo over the 523,,, four to be exact that had problems from temp sensors, to sensors that will not calibrate i will not deal with testo again. Jim helped get me a new 523 and it broke soon after using it in the shop,,,,,not ever even put into a truck....The testo folks always wanted to charge me even when it was under wrnty. The last one died and no one would touch it, testo or otherwise....Very pricey for the problems I had with it and refuse to let a company treat me that way. When I talk to groups and am asked i tell them this opinion. It is mine and was created from real world comercial R service. reliability and service can not be beat by a good ole set of GLY filled yellowjackets......cheap, user servicable, and I can afford several sets...never had one of them black over, or fail to calibrate..My opinion of testo.....good flue gas equip,,,,,,,,,,poor cust service,,,,,,,,lousy guages ,,, as far as the ones I had...I will post a vid of me crushing the last 523 with a sledge........Jim, My name is Chase Sartin,,,look over your past e mails and you will find me.....You never returned my last two emails telling you that the last one died shortly after you sent it to me,,,but thanks for trying the first time...
    last person I dealt with was doug goodwin, tech that would not repair was r jaramilo I dont wnat anything from testo or anyone just to know my situation and that I feel it was not dealt with very well.
    Last edited by farmfriendly; 01-21-2012 at 12:42 AM. Reason: add info

  12. #129
    Join Date
    Dec 2002
    Location
    SouthEast NC ICW & Piedmont Foothills
    Posts
    7,635
    you are correct, good customer service will go a long way, when a pricey "tool" fail.


    I'll not send my 550's back for repair once warranty has expired, they're turds
    It`s better to be silent and thought the fool; than speak and remove all doubt.

  13. #130
    Join Date
    May 2009
    Posts
    268
    I've had the fieldpiece sman3 for 6 months now.....the clamps break, but there are two and you change them out for free over the counter. Flawless every time I het it out I thank God for a good tool. Just had a drain explode on it the other day getting the gauges wet while blowing it out and not worried about failure.

    Testo does not know how to make digital gauges. Static discharge problems, lead problems, water resistant problems....no exaggeration. The Testo is a piece of junk

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