Some of my favorite lines from clients
- "The guy that was here last year is so good he can tell what's wrong with my system just by listening"
- "Let me see if my room-mate is dressed yet."
- "Do you want a beer?"
- "Oh, I have an air filter?"
- "I just replaced the air filter last year."
- "Do you take cash?"
- "The installer told me that's normal."
- "I don't know what they did but they were down there for like 2 hours then they told me I need a whole new system."
- "It was only installed like 20 years ago."
- "He said it sounds like my compressor is bad."
Long time customer called me last winter .. said "it sounds like something is trying to get out of his compressor" LOL ..
i switched the thermostat to auto but its still not heating.... i turn this switch to on and the air comes out i think i need a new thermostat.....
yes MA'M !!!
oh how ignorance is bliss.
It's making a "fluffing" noise. And, "It's always been new!"
one call does it all
lady called me out a while back her unit is freezing up....
upon collecting she tells me local company came out and looked at said unit and found nothing wrong ended up selling her a water heater instead peeked in carport to see t&p valve dripping seems that was the problem with the old water heater . called a plumber i know and he found the water pressure at !110 psi ,
huh prv and 1 hour later problem solved....
she pointed me to the water heater they left ^4 year old American Standard ...
gave it to a landlord i know and its still there in his rental house...
Oh my husband must have the check book ok we take credit cards.
I get to the Ho's place he doesn't say a word just hands me the ticket from another companys service tech, which reads " Change over valve stuck, will not switch into cool mode. Given the age of system recommend replacment of system." Diagnostic fee $79.
Still without a word between us, I walk to the backyard and after a brief examination, fill out my service ticket. Which read, " Unit is NOT a heatpump, recommend replacing defective 45/5 mfd Dual capacitor." Diagnostic fee $69.
I watched two HVAC technicians, a lead HVAC Tech, and an electrician spend 2 hours trying to figure out why the RTU wouldn't come on.
I spent 5 minutes finding the breaker and replacing the bad fuse.
I also watched the same 4 Tech's spend 2 weeks on a Pre-Conditioned Air unit that was controlled with Relay logic looking for a wiring short by using a schematic with a motherboard. They also diagnosed the intake 480v fan motor as bad because it was over amping the 24v overload.
I spent 30 minutes to find the short to be an unconnected wire in the push start remote grounding on the casing.
I laughed for days!
"Can you just get it going we have a meeting in the conference room in 20 minutes!"
(20 year old crap nobody knew was even there / somebody walled the unit in)
"Well I came up here to put away my Christmas decoration and noticed that light switch was on. So I turned it off to save money."
No problem ma'am let me flip this switch for you and that will be XX dollars.
Oh this one was kinda scary. Made me worry about my grandma.
The old lady said, "Well I couldn't remember the nice young man who saved my air conditioner during the summer. Lucky for me he was going door to door because it turns out I still had winter refrigerant in and if he hadn't happened to stop by my ac would be dead by now. Do you replace summer refrigerant with winter refrigerant?"
(From local restaurant)
"I need someone to come out right away, the ice is warm."
"Why cant it be controlled like my house??" Usually ask by a cubicle rat that is to hot wile her neighbor is to cold