Inquisitive Customers

[honglo]

I don't mind customers asking me questions. In fact I love explaining things. (helps me learn) Only, sometimes they do ask too many things and detracts me from a timely diagnosis.
Please add to the list:

1. Keep flashlight in your mouth. When the customer asks a question. They can't understand your explanation.
2. They used to do this on HE HAW, exchange the first letter of the first word for the first letter of the second word. It comes out," Rinder Cella bent to the wall and slopped her dripper."
3. Make your phone ring every 2 minutes, thus making customer-tech-talk impossible.
4. Like a doctor, say lots of: "Oh my", "Uh 0h!", "Hummmm"
This terrifies them and they go hide in the kitchen hoping their problem will simply go away soon.
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[Edited by honglo on 09-22-2004 at 02:12 PM]

[bb]

5. Drop everything you are doing and turn to them to answer questions. Don't go back to work until they are finished.

6.While they are hovering over your shoulder while you are hunched down at the condensing unit, let the screwdriver slip to ground and act as if you got shocked by violently jumping back and into them.

[oil lp man]

I just tell them you will know as soon as I do.
If they keep hovering tell them I need 5 feet of clearance.
If they still don't get the message, spill something hazardous on their shoes even if you have to get it out of you van/truck.

[otto]

Beans. The night before and on a regular basis. You'll be able to case away the nosiest peopl and even their nosy dogs. Well, maybe not the dog.........

[condenseddave]

"Look, if I say 'RUN', run FAST."

That generally leaves you some much needed privacy.

[condenseddave]

We had this same discussion a few years ago and some tightass showed up and scolded us for bad customer relations.

That was when I shared the secret of the barometric damper cum frisbee incident.

[Roscoe]

Originally posted by condenseddave
"Look, if I say 'RUN', run FAST."

That generally leaves you some much needed privacy.

Good one

cd share the secret again

otto. what if ya shart yer pants,
how about a whoopie cushion in your tool bag

[Diceman]

Send them for rags, when they return tell em to go wait by the thermostat for instructions.

[prtslnger]

Say " Hey, I dont slap the di£k out of your mouth when you are working so step back Bi%%h! This would be the best day ever!!!

[Steve Wiggins]

I just tell them, "you are starting to bother me a little bit".

That usually takes care of it.

[Diceman]

Originally posted by Steve Wiggins
I just tell them, "you are starting to bother me a little bit".

Ummmmmmmmmmmmmm Steve, isn't that what we usually have to tell you?

[usaf hvac retired]

One time, I had a really annoying customer instructing me how to fix his system, I simply handed him a wrench and said, "Sir you dont need me, you already know how to fix it". He put my wrench down and left. When I was finished, he was nowhere in sight and his wife paid the bill, no questions asked.

[condenseddave]

Originally posted by Diceman

Originally posted by Steve Wiggins
I just tell them, "you are starting to bother me a little bit".

Ummmmmmmmmmmmmm Steve, isn't that what we usually have to tell you?

Uh, excuse me, Mr. Moderator guy?????????

Take note that I was being good here.