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  1. #1
    Join Date
    Jul 2010
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    Smile Superior remote control won't turn on fireplace?

    Hello! I'm really new to this and not an HVAC technician at all :/
    But I just moved into my sister's home and she has this Superior gas fireplace. The remote control used to turn it on. I changed the batteries, made sure the switch on the wall is on the remote.

    I'm not sure it it's because the fireplace had not been turned on in about a month but I just turned it on for about 6 hours today, with the fan on, to try to generate 200 Millivolts to see if that would recharge the receptor thingy. But still, the remote will not turn on/off the fireplace like how it used to.

    The fireplace is about 10 years old. Can anyone please help?

    Thank you!

  2. #2
    Join Date
    May 2005
    Madison, WI
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    You need a service call. Call around to fireplace dealers in the area to see if you can find one that used to sell Superior and will still service them.
    Actually it looks like Lennox took over that brand name, here is their dealer locator, I would start there:

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