Napolean fireplace pilot wont stay lite

[racingsmoke20]

hi im a service tech and this is my problem 2 new gas valves, new generator, and new thermocouple but pilot still keeps going out. no rollouts jumper between thtp and th. nat gas see thru any suggestions? thx

[fireplaceguru]

how long you been a service tech, no one in there right mind would replace all these parts blindly, hate to be blunt but seriously. Call Napolean and they should be able to help you.

[jtp10181]

Does it go out immediately when you let off the button? Or is it one of those where it works fine when you are there and they call back a week later and the pilot went out again.

And yeah... seriously... two gas valves? There are ways to test these things you know...

[boom]

I would concentrate on the thermocoulple.

[superdale]

First thing. You need to check the valve properly instead of just replacing it. Don't be a parts changer. There's already enough of them out there. Making sure the pilot assembly is grounded properly should be your number one. Two you need to make sure the T-Couple is attached onto the valve properly and seated directly on the adapter plate. Measure the mV between the T-Couple and valve. Make sure you have a proper flame hitting the T-Couple also.

Do your check and list what you have done with readings. It will make for an easier answer from all of us.

Dale

[blk]

Have you cleaned the pilot burner and orifice? What about combustion air, have you got a blockage somewhere? What are your millivolt readings? Start with the basics b-4 changing parts needlessly. Work on being a quality tech, not a parts changer as others have stated.

[superdale]

Also what model is it? If its a bgd34 check to
make sure the restrictor plate is reversed to to can slow down the combustion process.

Dale

[pauls heating &]

err.. ya cover basics yet ???
check gas pressure in and out of gas valve ?
ya have a strong pilot ???

may as well swap out unit soon..after 2 gas valves..stop guessing

[Jordan B]

Is the thermocouple far enough into the pilot? Have you tried increasing the pilot? 2 valves seems a little much....