Just let me make a quick introduction and tell you a little about myself. My name is Al and I have worked in the rail industry for the better part of the last two decades. Most of the time in passenger rail for major carriers and car builders on both the engineering and technician side. I have a very strong electrical background and had to get good at HVACR "under fire" so to speak.
To make a long story even longer; last year we had to relocate from south Florida to the Mobile, Alabama region for family reasons. I resigned my position and we packed up the kids and pets and hit the road. Well, with the economic climate being as it was the job trail ran cold pretty quickly (too old, over-qualified, made too much) all the usual turn down responses. My wife quickly formulated a plan to go into our own business (she has all the answers...whether I like them or not...lol). We settled on HVAC as a business due to me being a problem solver and needing a constant challenge and her contacts in the real estate business. After jumping through what seems like a thousand hoops we are finally an established little operation doing service and repair calls for the residential market.
Now for my question(s), My wife and I have been discussing the direction we want the business to go and I am leaning towards the commercial end. I've been reading the posts on this board and find the problems encountered in the food service equipment area to be interesting. I'll be honest here, I don't like doing the residential work. It seems to be an uphill battle of trying to educate the masses on the right way of doing things. The situation appears to me; if you are dependent on the equipment to make a living you will want it done right and won't squawk about spending a few extra bucks. Am I off base with this line of reasoning? Are commercial accounts just as much of a PITA as residential or just a different flavor?
Any help or tips would be appreciated.