I AM DESPERATE:
We had a compressor rebuilt for a customer about a month ago. 30+ year old Carrier condenser in an ancient building- I know, we recommended replacement but this was what the dollars allowed for. After getting the compressor rebuilt and putting it back in place, there is a Paragon mechanical timer on the compressor that went bad (PART# HK25AZ070). Took a timer off the unit next to it, put it in and the compressor took off and ran great. Went to Carrier, they gave us the replacement which is now a circuit board rather than a mechanical timer (PART #HK35AA009). Our tech was not able to figure out how to put it in, got some other techs' opinions, nothing. Went back to Carrier and tech support. They told him to do this and that. He did that and it fried the board. Went to them again and they said they don't know what to do now and will get back to us and we're calling them 2x/day to no avail. I've been calling every Carrier guy I can find to see if anyone knows about this timer and can just give me the old one. PLEASE, SOMEBODY HELP ME! MY CUSTOMER IS GOING TO KILL ME AND CARRIER!