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  1. #1
    Got a call today, the customer wanted a quote on a 5 ton Carrier cond unit, so I called the local Peirce-Phelps office and was told that they can not sell to me since i'm not a Carrier dealer....ok, sign me up then! Turns out that since i'm a Bryant dealer I cannot buy Carrier or become a dealer??????

    This makes no sence at all....anyone run into this or am I just having a bad week

  2. #2
    Join Date
    Apr 2003
    Location
    Iowa
    Posts
    2,652
    There's a hack here that sells Carrier and Bryant both...

    I dunno if maybe he did quit selling Bryant but last I knew he still was. I know for sure he's selling Carrier because I've had to go fix them .
    There are 3 ways to do anything in life; Good, Fast, Slow: You can pick any 2.

  3. #3
    Join Date
    May 2000
    Location
    Colorado flatland native
    Posts
    15,067

    I aint no Carrier Dealer

    and I sell them all the time.
    My doctor gave me six months to live, but when I couldn't pay the bill he gave me six months more.
    Walter Matthau

  4. #4
    So how do they sell Carrier ....being hacks and all? I can't get set up?? Are you telling me they know people behind the counter? Sad thing that a real legitimate contractor can't do business with Carrier just because I sell other brands! No kidding thats what I was told by a carrier rep for the North East.

    What a load of crap!

    I'm sorry but I'm not going to just sell one product! In order to do res business you need to be able to buy equipment. So now I need to match the existing Carrier furnace and coil to a new Trane!


  5. #5
    Join Date
    Aug 2003
    Location
    Lincoln, Nebraska
    Posts
    1,051
    In our area we can't buy any other big brand equipment except what we are a dealer for. I can't get Carrier, Bryant, Lennox or Trane. Very dealer protective area. They all have tried to get me to do theirs exclusivly but I refuse. The wholsalers for them are terrible and could care less weather they can supply you or not. Also the want you to buy thousands of dollars at a time weather you can sell all of it or not.

    I have took to selling Maytag and have been having great luck with them.

    Good luck if your in an area like this.
    Its a good Life!

  6. #6
    Join Date
    Feb 2004
    Location
    Kingsport, Tennessee
    Posts
    649

    Carrier-Bryant

    Most Carrier distribution has had this policy for many years. They want separate distribution networks in order to gain market shares with multiple brands. Furthermore, is it right to sell a dealer a brand only because a consumer has requested that brand. Do you go to the Chevy dealership to buy a Ford? Dealers who only sell a few systems of one brand & then call themselves dealers of that particular brand while they sell everything else is what I call an "access'' dealer. "Access dealers" are not in major manufacture's interests.

  7. #7

    Re: Carrier-Bryant

    Originally posted by mr big
    Most Carrier distribution has had this policy for many years. They want separate distribution networks in order to gain market shares with multiple brands. Furthermore, is it right to sell a dealer a brand only because a consumer has requested that brand. Do you go to the Chevy dealership to buy a Ford? Dealers who only sell a few systems of one brand & then call themselves dealers of that particular brand while they sell everything else is what I call an "access'' dealer. "Access dealers" are not in major manufacture's interests.
    I understand your point however, the responces above tell us that it's being done with or without the blessing of Carrier or Lennox.

    As for Chevy selling Fords....
    I own a Chevy and a Ford. As for repairing my vehicles, I use one mechanic.

    As a plan and spec mechanical contractor I need to be able to buy all brands and as a service contractor I need to fix all brands.

    The purchase of a new 5 ton Carrier condensing unit for this customer is to REPAIR his system, now if he was looking for a new system soup to nuts, then I can offer my customer a choice....Trane, York, Bryant, Arcoaire, Ducane, Unico Systems....ect (hell I might even offer Goodman).

    I don't need to look out for the manufacuure's best interests, I look out for my customers

  8. #8
    Join Date
    Feb 2004
    Location
    Kingsport, Tennessee
    Posts
    649

    Your Customer

    It would be in your customers best interest to sell him a new matching indoor coil & outdoor unit of one of the brands you represent. You never know what you are going to get with a non-factory matched system, even though the manufacturer is the same.

  9. #9
    Join Date
    Feb 2004
    Location
    Kingsport, Tennessee
    Posts
    649

    Plan & Spec & parts

    Carrier bids plan & spec work to all contractors & sells parts to all contractors. I cannot quarantee that all contractors get the same price for either.

  10. #10
    The truth of the matter with this customer is "in his best intrest" I can not bid the condenser replacement at all! since I'd be wasting our time quoting a Trane evap and condenser while all other bids will be just a Carrier condenser. Carrier wins! or did they?

    As for plan and spec quotes from Carrier, you are correct, we can't get a good number..... "or equal too" will be the norm here.

    Understand, I'm just venting...... been a Trane fan for years......lol

  11. #11
    Join Date
    Feb 2004
    Location
    Kingsport, Tennessee
    Posts
    649

    Matched systems

    Hvac---I understand you completely. On those Carrier bids that merely include just a condensing unit, you might tell the consumer that just because the condensing unit & coil are the same manufacturer that the system will not give them the efficiency of a new factory matched Trane system.Of course, I really don't know how old the coil is. On plan & spec jobs , your Trane boys will just have to give you some mean numbers to match the Carrier bids. We all know that in plan & spec world ; low bid gets the job. No salesmanship involved in plan & spec. If you gonna do em cheap; then you gotta buy em cheap!

  12. #12
    Join Date
    Sep 2002
    Posts
    496
    I dont like this policy and never have.I pay YOU to sell YOUR product?Then you make me buy $10,000 dollars worth of Equip every 6 months.And dont even get the best price you offer?

    Look I understand Carrier wants to keep its standards high adn this and that.But they never asked to see my installs or give me a test or check the Quality of my work.They just want to know how big my check book is and that my friend is part of what is wrong with the HVAC Buisness.IMO


    But it is what it is.

  13. #13
    Join Date
    Feb 2004
    Location
    Kingsport, Tennessee
    Posts
    649

    Carrier

    Actually Spidy, Carrier wants you to buy close to 50,000.00-100,000.00 dollars worth a month to get undivided attention. Numbers less than that & you don't really get much attention.

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