Results 1 to 5 of 5
  1. #1
    Join Date
    Jul 2003
    Location
    Upstate SC
    Posts
    384
    Robin, got a customer that has a heatpump unit built in 98,
    compressor locked up, and she has a canceled check where it wasnt bought until 2000 but doesnt have the mod and ser# on it, the local distrub refusing to warranty anything without out it!!, she owns a property management firm and has bougth 5 more GMC since and is pissed, any idea who we can contact at the factory or company to help!!
    Dcwalk3@charter.net if u dont want to reply here! Thanks in advance.

  2. #2
    Join Date
    Aug 2001
    Posts
    1,936
    the supply house she bought it from should have a record of the trasnaction to include sn model and purchase date, did you install this unit or just got called to work on it, what happened to the original installer.

  3. #3
    Join Date
    Nov 2000
    Location
    Eastern PA
    Posts
    68,923
    It's kinda hard to do anything with a unit that you can't even prove what it is or when it was made. A cancelled check could be from anything.

    There may be a sticker on the inside of the unit in the electrical compartment with the model and serial number on it. Otherwise, this one won't fly.
    Government is a disease...
    ...masquerading as its own cure…
    Ecclesiastes 10:2 NIV


  4. #4
    Join Date
    Jul 2003
    Location
    Upstate SC
    Posts
    384
    Misunderstanding, data tag is there it is a 98, but was bought in 2000. But they finally found the receipt.

    The biggest thing i found out during this ordeal is that
    the local distributors here (there is multiple) SUCK and could care less if they help u out unless you bought the unit from them.
    alittle dis-hearting!
    all said and done! back up and running!Thanks for ur help tho!!!!

  5. #5
    Join Date
    Nov 2000
    Location
    Eastern PA
    Posts
    68,923
    Sorry for the misunderstanding. Yes, the warranty starts from date of installation or in the case of new home construction the date of settlement.
    Government is a disease...
    ...masquerading as its own cure…
    Ecclesiastes 10:2 NIV


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Comfortech Show Promo Image

Related Forums

Plumbing Talks | Contractor Magazine
Forums | Electrical Construction & Maintenance (EC&M) Magazine
Comfortech365 Virtual Event