Can anyone help I have had a terrible install on a 3 ton xl20i heatpump, air handler and clean effects system. Total replacement of A/C system. Its was installed on 4-29-10 and has not worked correctly. I've contacted Trane but I only got a standard email reply. Saying they will have someone contact the installer. The clean effects has never worked since installation keeps giving three yellow bars and red flashing light(dealer has come out a six times and still hasn't gotten it working) and I keep getting an err 107 on the xl900 thermostat sporadically. Now the installer says that they will replace the clean effects filter system but Trane is back ordered on clean effects until July 13. I asked about the error code and they didn't know and would call me back with an answer. One week later and still no answer.
Can anyone see if Trane clean effects air filters are really backorder or Is the company just trying to wear me down. I live in the Tampa bay area.
This install cost me a lot of money. How should I proceed to try to get this unit working correctly. Any information would be helpful.