Why are all THE Brands successful,like Coke,Tide, Starkist, Lexus?
Seems consumers have a preference,not all that different with HVAC.
Apparently Carrier/UTC picked a better vendor in China then the others, accident or superior knowledge, since they are a big player in Asia.
As a CFAD Contractor, we aren't put on hold much at all,usually order on the net any way,makes sense for them to reward the contractors that partner with them.
Where as Goodman can't/ won't because they sell equipment to any one with money to pay. No requirements for trainng,NATE,etc.,etc.. No 100% satisfaction,backed by the manufacturer, for the consumer, must not have confidence in their contractors.
It's what's inside the box,that you can't see,like things above that make it a very good choice