Sent here on a no cooling call. Customer states that the gardener severed the 1/4" liquid line (1.5 ton unit) with the weedwacker. Made the fix,evacuated,and recharged system. Then started to point out all the other "problems" with this system(s) to HO. Starting with the condensate trap. She said the gardener would only reimburse her for the liquid line repair and she couldn't afford to have anything else corrected. Besides, she said its worked great for years. I gave up, said a prayer for her and left.