Since I live in the town known as "Land of the Newlyweds and Nearly Deads" it is common to have customers die or move away. Quite a few of homeowners I've serviced in the past I've got to know quite well. I just heard on the news that one of my best customers just did a murder/suicide. They were in their 80's and Bob was just diagnosed with cancer. His wife, Rose, was in the early stages of Alzheimer's. It sure is a shame.