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Thread: on call

  1. #1
    Join Date
    Apr 2003
    Location
    south texas
    Posts
    412
    Been doing HVAC type work for 20 some odd years now and can't complain. It has been good to me. I've seen it change in a lot of way's and thats ok, I've dealt with it . One thing that hasn't changed is......I HATE being on call. I do it cuz I realize that's the type of biz this is but with all my effort I can not like being called out after hours. I HATE IT, I hate that I hate it but I can't help it I HATE it. Don't mind the big check that comes with it but it don't make me like getting up and going on a call right when I really don't want to do anything but stay right where I'm at. Is that being lazy or what?

  2. #2
    Join Date
    Aug 2003
    Location
    Ft Worth Tx ( North Richland Hills)
    Posts
    2,143
    It's not being lazy when you HATE it, but you still go out and do it because it's a part of the job. It's the guys who are on call and can't be located and their back-up has to go out that are lazy. It sux and it's normal to hate it.
    How can you have any pudding if you don't eat your meat?

  3. #3
    Join Date
    Aug 2002
    Location
    Orange County CA
    Posts
    1,084
    How bad is AC on call?

  4. #4
    Join Date
    Apr 2004
    Posts
    158
    It's the very idea of being on call that's bad! You can't leave the general area, can't drink, can't make any serious plans with the family! But it's part of the job...so we suck it up and deal with it! It's like living under the gun! The call pager may, or may not, go off...but it reeks just not knowing whether or not you get to have a life that week or not!
    Oil can be very cruel and unforgiving! Call your local dealer for a checkup!

  5. #5
    Join Date
    Dec 2002
    Posts
    9,871

    On Call Sucks

    2:OO calls in the morning really bites the big. Lazy or not, its a pain in the a$$!!

  6. #6
    Join Date
    Jan 2002
    Location
    Ft.Worth,Tx
    Posts
    4,584

    Unhappy On-Call ~~~~~~~~~~~Blues~~~~~~~

    I HATE IT-too but, what can we do but just answer the call of the professional hvacman to come to the rescue of the homeowner with$$$$$$.

    I'm on call this weekend and luckly none have come in only plumbing calls,and I don't do plumbing.

    Put another "shrimp on the barby" sit back and enjoy the weekend.
    "Everyday above ground, is a good day".
    "But everyday that you have made a difference in someones life, may insure you stay above ground a little longer".<aircooled>

  7. #7
    Join Date
    Dec 2002
    Posts
    9,871

    The next job

    I will negotiate for no ON CALL. I promise ya that!!

  8. #8
    Join Date
    Jan 2002
    Posts
    1,895
    Love the callbacks or the ones that have been acting up for days and they wait untill it dies before calling. ohh and the people who call on nights and weekends because the regular A/C company is nowhere to be found and claim a freezer is down...........


  9. #9
    Join Date
    Aug 2000
    Location
    USA
    Posts
    4,993

    Re: The next job

    Good luck finding a job with those conditions!!!
    Originally posted by rob10
    I will negotiate for no ON CALL. I promise ya that!!

  10. #10
    Join Date
    Jul 2000
    Location
    Guayaquil EC
    Posts
    10,427
    Originally posted by cynic
    Love the callbacks or the ones that have been acting up for days and they wait until it dies before calling. OH and the people who call on nights and weekends because the regular A/C company is nowhere to be found and claim a freezer is down...........
    As a one man shop, I'm technically on call all the time. I have a couple of local guys I use for backup as needed, but for the most part, if any of my customers calls after normal business hours the answering machine takes the call. I will (most of the time ) return the call in a reasonable time and determine the level of urgency. I will ask specific questions about what the system is doing and how long this has been ongoing. If they tell me on Saturday night that the walk-in freezer has been at 50 Deg for three days, then I tell them another day won't really matter all that much.

    If non-regular-customer calls me at night or on a weekend I simply will not return the call, period. If their regular guy is not available, I'm not either.

    [Edited by icemeister on 05-30-2004 at 05:05 PM]

  11. #11
    Join Date
    Aug 2000
    Location
    USA
    Posts
    4,993
    You gotta love it. I cant count how many calls come in at 5 oclock as the office is closing or after hours. The customer tells us its been broken all day and they forgot to call. Or they had thier maintanence men screw with it all day, hes gone now and its still not fixed. Or they figured it would fix itself. Then theyll get all salty about the overtime charge that they created.
    Originally posted by cynic
    Love the callbacks or the ones that have been acting up for days and they wait untill it dies before calling. ohh and the people who call on nights and weekends because the regular A/C company is nowhere to be found and claim a freezer is down...........


  12. #12
    Join Date
    Dec 2001
    Location
    Ocean Pines, MD
    Posts
    6,997

    Sadist or masochist?

    If you like being on call your one of them. But it is part of the job and except it or become a janitor.
    I too hate the, "it's been acting up for days and finally quit" calls. I avoid franchises, (ESPECIALLY SUBWAYS), because of the idiots that own and manage them. They have no qualms about calling you out for the stupidist crap.
    I know have my own co. and do as much as I can to make on call duty less of a hassle. I run call most of the time, am always available for back-up, screen out accounts that abuse us (or use us because the "regular guy whose great, charges little and just can't be found"), pay far more for the duty than I got or know of being paid locally and bust heavily on our folks who miss something on new work or service work. We also severely limit our service area.

  13. #13
    Join Date
    Dec 2002
    Posts
    9,871

    Re: Re: The next job

    Originally posted by absrbrtek
    Good luck finding a job with those conditions!!!
    Originally posted by rob10
    I will negotiate for no ON CALL. I promise ya that!!
    You would be surprised what you can negotiate for!!

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