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  1. #14
    Join Date
    Nov 2000
    Location
    Waco, Texas, USA
    Posts
    6,153
    What about after hours, weekends, holidays etc... is there always someone available to give POs 24/7/365?
    "And remember my sentimental friend......that a heart is not judged by how much you love, but by how much you are loved by others" - Wizard of Oz.

  2. #15
    Join Date
    May 2001
    Location
    Bennington, Vermont U.S.A.
    Posts
    13,864
    Originally posted by Steve Wiggins
    What about after hours, weekends, holidays etc... is there always someone available to give POs 24/7/365?
    This is usually rare because the supply houses are open when we are open. So in an emergency situation the guy would bring in a reciept or packing list and it is entered on Monday morning or the next day. Just takes a phone call.

  3. #16
    Join Date
    Apr 2003
    Location
    Iowa
    Posts
    2,652
    The tech that had the vac pump last, I trust. We are friends seperate from work and he is a great worker. The one thing about him is that he does live in a bad neiborhood and rarely locks his truck. To me this makes him responsible for the possibly stolen pump. Without proof I am not going to point fingers or throw around false accuasations.

    The heat package though, that one baffles me. The damn thing just fell off the face of the earth.

    There will just need to be some changes made. I have an idea of what to do. I am just trying to avoid having an overbearing administration in a small family business.
    There are 3 ways to do anything in life; Good, Fast, Slow: You can pick any 2.

  4. #17
    Join Date
    Feb 2004
    Location
    Midwest
    Posts
    9,919

    Can things grow legs and walk away?

    Yes. It's called evolution, but it takes a few million years to happen, and I don't think you've had the items that long.

  5. #18
    Join Date
    Jul 2002
    Location
    Slacking off right now
    Posts
    7,546
    Originally posted by benncool
    Right now I have 30 installation jobs in various degrees of completion.

    After going nuts trying to figure out where stuff went after a alcholic service manager got everything screwed up I instituded PURCHASE ORDERS. None of my vendors get paid without a PO # on the invoice. Did I order that kit? Look in your PO book. Did those diffusers come in? Look in your PO book.

    We have a special series of purchase order #'s for tools. If some one purchases a tool it is assigned to the tech. If someone purchases parts for a job it is assigned to a job.

    If one of my techs goes to a supply house to pick up something. The computer at the supply house asks the counter guy for a purchase order #. On the way to the supply house the tech will radio in and ask for a PO.

    I have a computer generated system now for purchase orders. My son made it for me. I print out 2 copies. One goes in the job folder so the foreman knows stuff has been ordered. The other goes in a bin so we know it hasn't come in yet. When it does arrive the box is marked with the job name and po#. The copy of the po# goes to the bookkeeper. When the invoice comes in she checks the price on the po with the price on the invoice. This has saved us thousands of $$ by catching overcharges.

    This system doesn't solve all the problems but it sure has made life easier.
    our co does the same but goes further and WILL NOT PAY IF THERE"S NO SIGNATURE on the packing slip period this has saved double bills mistaken bills etc
    www.vetopropac.com - The best tool bags on the market - The offical tool bag of choice by techs everywhere

    Arguing with some people is like wrestling a pig - eventually you realise the pig actually enjoys it

    Gonads serve a useful purpose but are no substitute for brains

  6. #19
    Join Date
    Apr 2003
    Location
    Iowa
    Posts
    2,652
    30 ongoing jobs . I get stressed at 10 in progress.

    Really I think our problem is we have too many chiefs and not enough indians.
    There are 3 ways to do anything in life; Good, Fast, Slow: You can pick any 2.

  7. #20
    Join Date
    Jan 2002
    Location
    tip of the mitt
    Posts
    1,968
    I've often wondered if a specialty equipment check out at the tool room would help keep track. I've been going to number the trucks and use the same number for the tools on it. The heat package could have went down like this. The end of the day comes and it's been a balls to the wall type day. A helper snatches the nearest box he sees. The heat package is in the bottom. He says to himself "I'll throw all the scrap and trash in here and clean it at the shop". This don't happen and the whole kit and kaboodle ends up in the dumpster. It has happened.
    I have my own little world. But it's OK...they know me here.

  8. #21
    Join Date
    Jun 2001
    Location
    Michigan
    Posts
    12,077
    Quickbooks, Nothing gets picked up with out a PO issued from my quickbooks. Period. If the PO will be truck stock, Quickbooks can track that. John gets 2, 9 watt Condenser Fan Motors, one for the job he is currently on, and one for truck stock. He is issued two separate Purchase Orders. The job he is on, he has an invoice #, Job # and now a PO number. When that invoice is billed, the PO attached and Job number attached all jive. Now, the truck stock motor.

    When he was issued the PO for that motor, the PO is written in Marker on that box the motor comes in, or a manilla tag with wire ties if the part has no box. The very next day or two months from now, he is on a Job and uses the truck stock motor. He writes this invoice and bills for the motor and has the PO. When the invoice is billed and that truck stock PO is entered, the computer deducts the one motor off his truck. Each individual truck has a truck stock list with PO's assigned. Then we have a weekly list of restock for that truck so that in any given week, as best I have it set up, we get that motor back on the truck. Say last thursday that motor got used. And Monday tech calls in for a PO for something else and he is at ABC supply. Very simply we can see in the computer as were issuing him his PO that he is down one CFM. We simply remind them and issue that PO as well if it's in stock of course.

    As far as after hours work and opening up the supply house if need be, each truck has 10 prenumbered PO's that are blank. That PO is given in the event no one can issue the tech a PO. When the invoice is turned in. That shipper from that part, along with the prenumber PO are entered in the puter. I was a huge cheat as a tech. My system can not be penetrated. And if they figure out a way, it shows rather quickly so it can be dealt with quickly.

    I am not too keen on forms at all. Thats why we have the computer. The more paperwork the more it just pees everyone off. We do as mush as humanly possible by simply communication and computer with as little paperwork as need be. Those forms are nice, but they pile up and techs lose all that. No problem. Thats why I automated it all.

  9. #22
    Join Date
    Apr 2003
    Location
    Iowa
    Posts
    2,652
    Originally posted by tinman
    I've often wondered if a specialty equipment check out at the tool room would help keep track. I've been going to number the trucks and use the same number for the tools on it. The heat package could have went down like this. The end of the day comes and it's been a balls to the wall type day. A helper snatches the nearest box he sees. The heat package is in the bottom. He says to himself "I'll throw all the scrap and trash in here and clean it at the shop". This don't happen and the whole kit and kaboodle ends up in the dumpster. It has happened.
    Nope, I sent two techs out to jump in the dumpster and the cardboard recycle bin.

    We turned our place upside down, the only other thing I can think is that it fell off his truck on the drive out.
    There are 3 ways to do anything in life; Good, Fast, Slow: You can pick any 2.

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