My installers are having a heck of a time with things dissapearing.

2 weeks ago, a vacuum pump went missing in action.

Yesterday they asked me, "did you order the heat pack for this heat pump?" Yes I said, look, you put the serial number right here in the folder. They lost the damn heat package.

I mean WTF? These aren't small things that just hide from you.

But....we bought a new vac pump, so the other will show up soon and the other heat package will be in on the truck tommorrow so the other "lost one" should show up next week somtime.

I'm beginning to wonder if there is a "Mole" in the company. Am I just nuts or does this stuff happen more than I think?