I have a Quadrafire Castile Pellet Stove insert. I run my stove, on the low setting, 24-7. I clean the fire pot out several a week and tear the stove down weekly to clean the back passages. One of the problems that I have run into is that you are at the mercy of the big box stores when it comes to the quality of the pellets that you get. I have a ton of pellets that I got from Lowe's. These pellets are in random lengths and extremely hard. In general, they burn well but twice now I've had the auger bind up. The first time I removed the screws from the motor mount and moved the auger up and down in the tube which freed up the jam. After that, the stove went back to working properly. Yesterday, the same thing happened again. I followed the same procedure to clear the jam however, the stove will not restart. I mean nothing happens, there's nobody home. None of the indicator lights will lite, none of the fans will start. I checked the power cord and there is power to the stove. I tried the reset switch but nothing happens. Does anyone have any ideas?