My company has been a faithful Carrier customer. However recently we have noticed a decrease in customer support and even worse, service parts obsolete within 5-10 years of purchase. We are now faced with adding additional chiller capacity. I believe we will consider other than Carrier. Who is the undisputed best air cooled chiller (200ton)? I noticed that the local hospital uses a German manufactured chiller. I did not notice evidence that it was frequently repaired (wire clippings on the ground, marks on the pad from refridgerant cylinders, cover screws worn from removal).
Something made out of the country would not be on the top of my list.
One word for you "Trane".
What kind of parts are you referring to ?
Originally Posted by Marvolus
It takes three people to do anything around here. Two do the work, one explains to the crowd of people who showed up when they seen smoke and flames.
still getting service parts for 19c's (38 years old), and we just got a pair of wheels for a 17cb (35 years old - see avatar)
Trane is the only way to go.
we have many air cooled chillers & the trane air cooled rtac is the only
way to go. [in my opinon]
Ditto on Trane. Preferably a low pressure machine. It will last practically a lifetime if properly maintained.
Low Pressure Forever!
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still partial to carrier. they were built indestructible
except the schrapnel in the avatar
oh god here we go again.............
standard pat answer:
find out who is the best service company in your area..."best" is a very general term here. best parts availability, best service tech knowledge/response, etc. what is "best" for you may not be "best" for someone else. the only reason i bring this up is because for warranty (most of the time) and parts/technical help you will have to go to the factory office in your area to get that info. there are many service technicians that are not with a factory office that can do a very fine job but you asked about equipment/parts and that means working with the local factory office (at some point in time).
all manufacturers work hard to produce the best stuff and every manufacturer says they make the best stuff.
at the end of the day, what is best in your area may be different than in my area.
i prefer trane myself in general. for a very specific answer, it depends on exactly what type of equipment you are installing.
and last but not least...every piece of equipment installed that was too big or too small or cheaply installed or low bid or or or or....never works for crap. get it engineered correctly and get 3 bids, take the middle bid or high bid. you will not be sorry.
i will now kick the soap box over to some other people
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Hopefully this thread is not going to turn into a " lets bash the other guy" thread
Naturally im biased but ..... "its hard to stop a Trane"
Jay quit kicking the soapbox its gettin all busted ?????
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Another vote for Trane.
What you saw was most likely a Kraus chiller at the hospital, they are used specifically to keep the helium bubbles in MRI machines cool. They are a well built unit and I have been lucky to work on one, I say that sarcastically, they are a royal pain, parts availability is a joke, and it's hard to find techs that are willing to even work on them.
If I never saw another Kraus in my life I wouldn't be sad.
What is well supported in one town may not be in another.
Isn't R123 going away in a few years?
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