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  1. #1
    Join Date
    Sep 2007
    Location
    Under the sea
    Posts
    235

    Re-Install Ax after hard disk crash

    Need some help guys..
    I had a windows vista laptop with Ax running just peachy!! Then it got dropped.. Hard disk crashed a few days later. I got a new Hard disk, re-installed vista OS got everything working again. I re-installed Ax from original disk and got it licensed again, up and running just fine. I was able to connect to a jace, configure a station no problems. I wanted to work on the station later on when I might have some free time..

    Now the problem.. Workbench gives me an error when I try to connect to the localhost platform.

    I get a "Cannot Connect. Ensure server is running on specified port" error message.
    I didn't have this problem before! Maybe I installed something wrong.

    below is the error message.
    I sure would like to know whats causing this

    TIA
    Auto

    javax.baja.naming.UnresolvedException: platform:
    at com.tridium.platform.daemon.BDaemonScheme.resolve( BDaemonScheme.java:78)
    at javax.baja.naming.BOrd.resolve(BOrd.java:255)
    at javax.baja.naming.BOrd.resolve(BOrd.java:209)
    at com.tridium.workbench.shell.BNiagaraWbShell.resolv e(BNiagaraWbShell.java:468)
    at com.tridium.workbench.shell.NHyperlinkInfo.resolve (NHyperlinkInfo.java:235)
    at com.tridium.workbench.shell.NHyperlinkInfo.hyperli nk(NHyperlinkInfo.java:88)
    at com.tridium.workbench.shell.BNiagaraWbShell.doHype rlink(BNiagaraWbShell.java:374)
    at com.tridium.workbench.shell.BNiagaraWbShell.hyperl ink(BNiagaraWbShell.java:332)
    at com.tridium.workbench.auth.AuthUtil.open(AuthUtil. java:203)
    at com.tridium.platform.ui.BDaemonSessionAgent$Open.d oInvoke(BDaemonSessionAgent.java:74)
    at javax.baja.ui.Command.doInvoke(Command.java:303)
    at javax.baja.ui.Command.invoke(Command.java:273)
    at javax.baja.ui.BActionMenuItem.doInvokeAction(BActi onMenuItem.java:153)
    at javax.baja.ui.BActionMenuItem.doClick(BActionMenuI tem.java:166)
    at javax.baja.ui.BMenuItem.mouseReleased(BMenuItem.ja va:412)
    at javax.baja.ui.BWidget.fireMouseEvent(BWidget.java: 1135)
    at com.tridium.ui.awt.MouseManager.fire(MouseManager. java:305)
    at com.tridium.ui.awt.MouseManager.fire(MouseManager. java:279)
    at com.tridium.ui.awt.MouseManager.released(MouseMana ger.java:115)
    java.net.ConnectException: Connection refused: connect
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.PlainSocketImpl.doConnect(Unknown Source)
    at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
    at java.net.PlainSocketImpl.connect(Unknown Source)
    at java.net.Socket.connect(Unknown Source)
    at java.net.Socket.connect(Unknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at javax.baja.naming.BIpHost$WorkaroundSocketFactory. open(BIpHost.java:422)
    at javax.baja.naming.BIpHost.openSocket(BIpHost.java: 284)
    at javax.baja.net.HttpConnection.connect(HttpConnecti on.java:252)
    at javax.baja.net.HttpConnection.newRequest(HttpConne ction.java:277)
    at com.tridium.platform.daemon.BDaemonSession.getConn ection(BDaemonSession.java:1351)
    at com.tridium.platform.daemon.BDaemonSession.initHos tProperties(BDaemonSession.java:453)
    at com.tridium.platform.daemon.BDaemonSession.initHos tProperties(BDaemonSession.java:438)
    at com.tridium.platform.daemon.BDaemonSession.connect (BDaemonSession.java:110)
    at com.tridium.platform.daemon.BDaemonScheme.resolve( BDaemonScheme.java:67)
    In case of malfunction-Reconnect brain BEFORE starting mouth.

  2. #2
    Join Date
    Nov 2007
    Location
    Phoenix, AZ
    Posts
    256

    AX

    AutoPilot

    Reinstall your platform daemon

    GregF

  3. #3
    run <install_folder>\bin\console.exe
    in blue dos screen, type "plat installdaemon".

  4. #4
    Join Date
    Sep 2007
    Location
    Under the sea
    Posts
    235

    Yep! that was it

    Thanks guys that worked..
    I'm just wondering why I needed that extra step...
    Did something go wrong during the second install or was it the windows vista OS updates?

    Thanks again
    This is a great site for info like this.

    Auto
    In case of malfunction-Reconnect brain BEFORE starting mouth.

  5. #5
    Join Date
    Sep 2007
    Location
    Under the sea
    Posts
    235
    Something is still hinky with this new install.
    I can start a station on the platform now, but it wont let me logon.
    Even if I create a new station with a simple user name and password, the station starts ok , but fails to allow me to logon.

    I have never run across this problem before..

    Anyone have any Ideas on whats happening?

    TIA
    Auto
    In case of malfunction-Reconnect brain BEFORE starting mouth.

  6. #6
    Join Date
    Jul 2009
    Location
    Charlotte, NC
    Posts
    423
    You can capture the standard output and paste it here after you try to logon. Maybe some of us and take a look and make something out of it for ya.

  7. #7
    What's your firewall setting?

  8. #8
    Join Date
    Sep 2007
    Location
    Under the sea
    Posts
    235
    Firewall is OFF
    Error message is "Cannot Connect. Ensure Server is running on specified port"

    Output as follows

    javax.baja.naming.UnresolvedException: fox:
    at com.tridium.fox.sys.BFoxScheme.resolve(BFoxScheme. java:94)
    at javax.baja.naming.BOrd.resolve(BOrd.java:255)
    at javax.baja.naming.BOrd.resolve(BOrd.java:209)
    at com.tridium.workbench.shell.BNiagaraWbShell.resolv e(BNiagaraWbShell.java:468)
    at com.tridium.workbench.shell.NHyperlinkInfo.resolve (NHyperlinkInfo.java:235)
    at com.tridium.workbench.shell.NHyperlinkInfo.hyperli nk(NHyperlinkInfo.java:88)
    at com.tridium.workbench.shell.BNiagaraWbShell.doHype rlink(BNiagaraWbShell.java:374)
    at com.tridium.workbench.shell.BNiagaraWbShell.hyperl ink(BNiagaraWbShell.java:332)
    at com.tridium.workbench.auth.AuthUtil.open(AuthUtil. java:203)
    at com.tridium.workbench.nav.BSessionAgent$OpenComman d.doInvoke(BSessionAgent.java:182)
    at javax.baja.ui.Command.doInvoke(Command.java:303)
    at javax.baja.ui.Command.invoke(Command.java:273)
    at javax.baja.ui.BActionMenuItem.doInvokeAction(BActi onMenuItem.java:153)
    at javax.baja.ui.BActionMenuItem.doClick(BActionMenuI tem.java:166)
    at javax.baja.ui.BMenuItem.mouseReleased(BMenuItem.ja va:412)
    at javax.baja.ui.BWidget.fireMouseEvent(BWidget.java: 1135)
    at com.tridium.ui.awt.MouseManager.fire(MouseManager. java:305)
    at com.tridium.ui.awt.MouseManager.fire(MouseManager. java:279)
    at com.tridium.ui.awt.MouseManager.released(MouseMana ger.java:115)
    java.net.ConnectException: Connection refused: connect
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.PlainSocketImpl.doConnect(Unknown Source)
    at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
    at java.net.PlainSocketImpl.connect(Unknown Source)
    at java.net.Socket.connect(Unknown Source)
    at java.net.Socket.connect(Unknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at javax.baja.naming.BIpHost$WorkaroundSocketFactory. open(BIpHost.java:422)
    at javax.baja.naming.BIpHost.openSocket(BIpHost.java: 284)
    at com.tridium.fox.sys.BFoxClientConnection.connect(B FoxClientConnection.java:497)
    at com.tridium.fox.sys.BFoxSession.connect(BFoxSessio n.java:247)
    at com.tridium.fox.sys.BFoxScheme.resolve(BFoxScheme. java:81)
    at javax.baja.naming.BOrd.resolve(BOrd.java:255)
    at javax.baja.naming.BOrd.resolve(BOrd.java:209)
    at com.tridium.workbench.shell.BNiagaraWbShell.resolv e(BNiagaraWbShell.java:468)
    at com.tridium.workbench.shell.NHyperlinkInfo.resolve (NHyperlinkInfo.java:235)
    In case of malfunction-Reconnect brain BEFORE starting mouth.

  9. #9
    Join Date
    Jan 2010
    Location
    California
    Posts
    57
    Windows Vista is no good. dump it. It is P.O.S

  10. #10
    Join Date
    Jan 2009
    Location
    Massachusetts
    Posts
    181
    Vista is fine. Check your firewall/antivirus settings. Make an exception for ports 1911 and 3011.

  11. #11
    Join Date
    Jul 2009
    Location
    Charlotte, NC
    Posts
    423
    Quote Originally Posted by eparizher View Post
    Vista is fine. Check your firewall/antivirus settings. Make an exception for ports 1911 and 3011.
    Yeah, do this. I was actually about to post something similar. It really sounds like there are restrictions on those ports.

  12. #12
    Join Date
    Sep 2007
    Location
    Under the sea
    Posts
    235
    Firewall is off, but added ports 1911 and 3011 anyway..

    Turned off windows defender

    now the error message has changed to "Failed to Authenticate"

    The details message also changed..

    javax.baja.security.AuthenticationException
    at com.tridium.fox.sys.BFoxSession.connect(BFoxSessio n.java:258)
    at com.tridium.fox.sys.BFoxScheme.resolve(BFoxScheme. java:81)
    at javax.baja.naming.BOrd.resolve(BOrd.java:255)
    at javax.baja.naming.BOrd.resolve(BOrd.java:209)
    at com.tridium.workbench.shell.BNiagaraWbShell.resolv e(BNiagaraWbShell.java:468)
    at com.tridium.workbench.shell.NHyperlinkInfo.resolve (NHyperlinkInfo.java:235)
    at com.tridium.workbench.shell.NHyperlinkInfo.hyperli nk(NHyperlinkInfo.java:88)
    at com.tridium.workbench.shell.BNiagaraWbShell.doHype rlink(BNiagaraWbShell.java:374)
    at com.tridium.workbench.shell.BNiagaraWbShell.hyperl ink(BNiagaraWbShell.java:332)
    at com.tridium.workbench.auth.AuthUtil.open(AuthUtil. java:203)
    at com.tridium.workbench.nav.BSessionAgent$OpenComman d.doInvoke(BSessionAgent.java:182)
    at javax.baja.ui.Command.doInvoke(Command.java:303)
    at javax.baja.ui.Command.invoke(Command.java:273)
    at javax.baja.ui.BActionMenuItem.doInvokeAction(BActi onMenuItem.java:153)
    at javax.baja.ui.BActionMenuItem.doClick(BActionMenuI tem.java:166)
    at javax.baja.ui.BMenuItem.mouseReleased(BMenuItem.ja va:412)
    at javax.baja.ui.BWidget.fireMouseEvent(BWidget.java: 1135)
    at com.tridium.ui.awt.MouseManager.fire(MouseManager. java:305)
    at com.tridium.ui.awt.MouseManager.fire(MouseManager. java:279)
    com.tridium.fox.session.FoxAuthenticationException : Rejected
    at com.tridium.fox.session.Tuner.openClient(Tuner.jav a:89)
    at com.tridium.fox.session.Fox.open(Fox.java:335)
    at com.tridium.fox.sys.BFoxClientConnection.connect(B FoxClientConnection.java:498)
    at com.tridium.fox.sys.BFoxSession.connect(BFoxSessio n.java:247)
    at com.tridium.fox.sys.BFoxScheme.resolve(BFoxScheme. java:81)
    at javax.baja.naming.BOrd.resolve(BOrd.java:255)
    at javax.baja.naming.BOrd.resolve(BOrd.java:209)
    at com.tridium.workbench.shell.BNiagaraWbShell.resolv e(BNiagaraWbShell.java:468)
    at com.tridium.workbench.shell.NHyperlinkInfo.resolve (NHyperlinkInfo.java:235)
    at com.tridium.workbench.shell.NHyperlinkInfo.hyperli nk(NHyperlinkInfo.java:88)
    at com.tridium.workbench.shell.BNiagaraWbShell.doHype rlink(BNiagaraWbShell.java:374)
    at com.tridium.workbench.shell.BNiagaraWbShell.hyperl ink(BNiagaraWbShell.java:332)
    at com.tridium.workbench.auth.AuthUtil.open(AuthUtil. java:203)
    at com.tridium.workbench.nav.BSessionAgent$OpenComman d.doInvoke(BSessionAgent.java:182)
    at javax.baja.ui.Command.doInvoke(Command.java:303)
    at javax.baja.ui.Command.invoke(Command.java:273)
    at javax.baja.ui.BActionMenuItem.doInvokeAction(BActi onMenuItem.java:153)
    at javax.baja.ui.BActionMenuItem.doClick(BActionMenuI tem.java:166)
    at javax.baja.ui.BMenuItem.mouseReleased(BMenuItem.ja va:412)
    In case of malfunction-Reconnect brain BEFORE starting mouth.

  13. #13
    Join Date
    Apr 2007
    Location
    San Diego, CA
    Posts
    1,335
    Is your machine joined to a domain? Are you using a local account or a domain account? If using a domain account, try logging in using domain_name\user_name

    Also, does your user account have local admin rights? I don't think it's needed for running the tool, but it is for installing since it needs to create an entry for niagarad to run as a service.

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