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  1. #1
    Join Date
    Jun 2006
    Location
    Texas
    Posts
    527

    Pulling gear motor headache

    A leaking auger shaft seal on a Follett Horizon Ice Machine is not a problem, I have done it before, except this time the gear motor would not come off the auger. I called the factory and they sold me a puller. Using the factory puller it pushed the bearing about 5/8 inch in, braking the back of gear box and the gear grease poured out. The puller bolts stripped out of the gear box, but the auger never moved out of the bearing. I called the factory and they told me to cut the auger behind the gear box. Also they told me it’s out of warranty and you will need to buy a new auger, and gear motor. The gear motor is history, but is there some way to save the brass auger?
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  2. #2
    Join Date
    Mar 2007
    Location
    wedged in freezer shelf
    Posts
    7,048
    leaky and fused parts usually mean never get a good seal after for auger shafts. Might try a 4" grinder and start going to town
    “If You Can Dodge A Wrench You Can Dodge A Ball”

  3. #3
    Join Date
    Dec 2002
    Location
    Tampa, Florida
    Posts
    706

    just replace entire assembly

    Just replace entire assembly be done with it. Don't bother trying to save that auger, it is grooved or marred I bet & it will still be a thorn in your side.

  4. #4
    Join Date
    Jun 2006
    Location
    Texas
    Posts
    527
    Quote Originally Posted by badbillr View Post
    Just replace entire assembly be done with it. Don't bother trying to save that auger, it is grooved or marred I bet & it will still be a thorn in your side.
    That auger and gear motor is very expensive.

  5. #5
    Join Date
    Jun 2006
    Location
    Texas
    Posts
    527
    This machine is only five years old and auger seal is leaking. I wonder how many guys out there has worked on these and had auger pulling problems?
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  6. #6
    Join Date
    Jan 2010
    Location
    Arizona
    Posts
    106
    Never had an auger pulling problem with having done quite a few of them. As long as you pull the pin/cutter head and remove the bolts, the heavy sucker slides right out.
    To actually use a puller with enough force to crack the gearmotor case, wow.
    Bob and Phil are always a great help, when needed.

  7. #7
    Join Date
    Jun 2006
    Location
    Texas
    Posts
    527
    Quote Originally Posted by few2many View Post
    Never had an auger pulling problem with having done quite a few of them. As long as you pull the pin/cutter head and remove the bolts, the heavy sucker slides right out.
    To actually use a puller with enough force to crack the gearmotor case, wow.
    Bob and Phil are always a great help, when needed.
    That what Bob told me to do. Now he wants me to cut the auger between the gearbox and main housing. I'm still working on trying to saving the auger. Some more pic's to come later.

  8. #8
    Join Date
    Jun 2006
    Location
    Texas
    Posts
    527
    This is how far we got on it and it still won't move. I guess its hacksaw time.
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  9. #9
    Join Date
    Jan 2010
    Location
    Arizona
    Posts
    106
    Torch the hec out of everything around it. Let the heat soak for a while, then get mideval with a hammer or puller. Heat works great, not so sure about warpage on that auger. This has worked well with the stainless follett and IOM augers.
    Also, if the cust is without ice or other ice means, have to consider cost, timeliness, convenience, and get the cust up and running.
    Try a cut-off wheel on a grinder, cut a groove right above the shaft key and along the length of it. either cut right into the keyway or cut mostly in and split with a chisel.

  10. #10
    Join Date
    Jun 2006
    Location
    Texas
    Posts
    527
    Quote Originally Posted by few2many View Post
    Torch the hec out of everything around it. Let the heat soak for a while, then get mideval with a hammer or puller. Heat works great, not so sure about warpage on that auger. This has worked well with the stainless follett and IOM augers.
    Also, if the cust is without ice or other ice means, have to consider cost, timeliness, convenience, and get the cust up and running.
    Try a cut-off wheel on a grinder, cut a groove right above the shaft key and along the length of it. either cut right into the keyway or cut mostly in and split with a chisel.
    No, that didn't work, but I did get the shaft key out. At least I won't have to buy that part.
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  11. #11
    Join Date
    Aug 2006
    Location
    st.petersburg,fl
    Posts
    805

    Lightbulb

    Sure the parts are expensive but so is time... replace the parts and move on to the next nightmare... bet you have enough time vested in this job that you could have already bought the parts and now you have to adjust the bill and cost your company money and the customer... and still wind up with issues with that machine.... Sorry to be so blunt but you have to know when to say when....
    Isn't sanity just a one-trick pony anyway? I mean, all you get is that one trick, rational thinking, but when you're good and crazy, well, the sky's the limit!

  12. #12
    Join Date
    Jan 2010
    Location
    Arizona
    Posts
    106
    Perhaps the actual stuck part is the gear and the bearing on the other side of it?

  13. #13
    Join Date
    Jun 2006
    Location
    Texas
    Posts
    527
    Quote Originally Posted by skpkey9 View Post
    Sure the parts are expensive but so is time... replace the parts and move on to the next nightmare... bet you have enough time vested in this job that you could have already bought the parts and now you have to adjust the bill and cost your company money and the customer... and still wind up with issues with that machine.... Sorry to be so blunt but you have to know when to say when....
    I guess it's a learning experience. At least I know what can go wrong with a simple auger seal repair on one these machines. Follett said, they would give me a discount on the parts since machine is only 5 years old.

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