I have a Sun Valley Stove Hepplewhite model MCHPG with a Type C100 new buck burner. It has been nothing but trouble since it was installed. It has sooted up the house and the local gas supplier replaced the burner and told me it was defective. That was last year and he replaced the burner. We never used it after that, and now it wont stay lit. The company was supposed to help us re-paint the living room but he says they won't call him back. The gas company owner is a friend of mine, but i want this taken care of. Does anyone know how to get in contact with the manufacturer? I e-mailed them and got no reply. Do any of you deal with them and are they a good company? The gas company sent me a new pilot assbly. but the old one was never used before it went bad. I would like the manuf. to take care of this if they will.