my question is this! what is more important to a service tech, sales or troubleshooting skills ? our new office manager interviewed several guys last week for a service tech position, while doing my take offs I heard the office manager dogging the techs on their sales abilities not so much on troubloshooting and repair skills, when asked why he was doing this ! his answer was!! sales is more importants than troubleshooting and repairs skill for a service tech, what do ya think,,, honestly?