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  1. #40
    Join Date
    Mar 2007
    Location
    springfield MA
    Posts
    7

    Homeowner/Mr. fixit

    i am so tired of the mr. fix anything and then mess it up. i cannot tell you how many of these calls I am going to with people installing these things they buy off ebay or think they can read a wiring schematic and screw up. I went to one just last week where the guy had removed all the gas piping and rerouted it and rewired his zone valves(had been working for years) and they did not work. i found a short wire sparking to ground cause the valves to not work and a gas leak 4 inches below the short. What is wrong with people.

  2. #41
    Join Date
    Apr 2008
    Location
    TEXAS
    Posts
    1,701
    Quote Originally Posted by gary_g View Post
    Why don't you pro's offer a price to install the equipment?

    Tell the customer that you do not provide any warranty except your standard 1 year labor rate, and that the mfr does not provide a parts warranty on internet sales. The customer will have to be responsible for the parts warranty.

    Write up a special contract for "Installation of Equipment Purchased off the Internet" if you have to.

    You can make money on the installation, can't you?

    Maybe this is an opportunity to increase your business.
    mmmmmmmmmmm no. need sales to keep distributor from pulling dealership. need sales to feed 5 month old and 12 year old boys. need sales to provide jobs for employees.
    "When the people find they can vote themselves money,that will herald the end of the republic" - Benjamin Franklin

    "Government is not reason, it is not eloquence, it is force;like fire, a troublesome servant and a fearful master. Never for a moment should it be left to irresponsible action"- George Washington

  3. #42
    Join Date
    Jun 2009
    Posts
    14
    Quote Originally Posted by brianhvac1 View Post
    i am so tired of the mr. fix anything and then mess it up. i cannot tell you how many of these calls I am going to with people installing these things they buy off ebay or think they can read a wiring schematic and screw up. I went to one just last week where the guy had removed all the gas piping and rerouted it and rewired his zone valves(had been working for years) and they did not work. i found a short wire sparking to ground cause the valves to not work and a gas leak 4 inches below the short. What is wrong with people.
    And was this in the North End?

  4. #43
    Join Date
    Jun 2009
    Posts
    14
    Quote Originally Posted by RoseRx View Post
    What's up with the guy in TX selling NIB units for < 1/2 of retail price? He includes free shipping and he states that the warr is done on-line by the H/O.
    I could buy a 21 SEER unit for less then 65% then retail...I just do not want to. Heck any unit ; in fact I paid over $for a 13 seer and retail is over $. AKA, shipping is free to...
    Last edited by beenthere; 12-18-2009 at 10:41 PM. Reason: Removed prices

  5. #44
    Join Date
    Apr 2009
    Posts
    86
    I don't see buying from the ebay seller working out favorably for the average consumer. I love a good deal, but this has trouble written all over it. In my area the companies that install these systems also sell them. I'm sure theey won;t be happy that you bought your system on ebay. IF they are willing to install it, I bet they stick you with a heavy install fee. It's like buying tires from tirerack or treadepot ... The only place you can get the tires installed for a reasonable price is walmart (not knocking walmart, I've had tires installed there using this process) Do you really want to choose an installer becuase they are the only one willing to install your online heat pump, r because they are the cheapest? Just buy local. Maybe you can use this to leverage a better deal.

  6. #45
    Join Date
    Dec 2002
    Location
    Toledo, Ohio, United States
    Posts
    12,911
    Twilli was under the impression that it was going to be repost and be "gone" shortly, maybe they'll wait till after Christmas.
    No Heat No Cool You need Action Fast

  7. #46
    Join Date
    Nov 2007
    Location
    maryland
    Posts
    17
    here in maryland a carrier/bryant wholesaler will not sell to you as a contractor unless you have carrier approved schooling i think it wiuld be hard to find a carrier trained professional who would install and guarantee any equipment a homeowner bought over the internet
    Last edited by skidrowpete; 12-21-2009 at 08:23 PM. Reason: misspelling

  8. #47
    Join Date
    Dec 2005
    Location
    Cleveland, OH
    Posts
    2,314
    I don't understand it, I bought a case of steaks off of eBay and stupid Outback Steakhouse won't cook them for me or serve them to me. I also bought synthetic oil and filters off eBay, the Lube Stop here won't install them either. What's with these companies??
    Good? Bad? I'm the guy with the gun.

  9. #48
    Join Date
    Jul 2002
    Location
    Zelienople, Pa
    Posts
    2,965
    Quote Originally Posted by dougfamous View Post
    I don't understand it, I bought a case of steaks off of eBay and stupid Outback Steakhouse won't cook them for me or serve them to me. I also bought synthetic oil and filters off eBay, the Lube Stop here won't install them either. What's with these companies??
    They're ripping you off!!! Didn't you know we are supposed to sell equipment at no mark up and install it for free?
    How tall are you Private???!!!!

  10. #49
    Quote Originally Posted by Gunnery Sergeant Hartman View Post
    They're ripping you off!!! Didn't you know we are supposed to sell equipment at no mark up and install it for free?
    Yes, we are ripping off the poor homeowner who bought his equipment from ebay, how could we possibly want to charge x amount of dollars to install something he already has!!!!! We dont run businesses, we all do charity work!!!!!!!!

  11. #50

    Thumbs up

    Quote Originally Posted by dougfamous View Post
    I don't understand it, I bought a case of steaks off of eBay and stupid Outback Steakhouse won't cook them for me or serve them to me. I also bought synthetic oil and filters off eBay, the Lube Stop here won't install them either. What's with these companies??
    You have the analagies correct sir!!!!

  12. #51
    Join Date
    Nov 2006
    Location
    Oregon
    Posts
    853
    Quote Originally Posted by dougfamous View Post
    I don't understand it, I bought a case of steaks off of eBay and stupid Outback Steakhouse won't cook them for me or serve them to me. I also bought synthetic oil and filters off eBay, the Lube Stop here won't install them either. What's with these companies??
    Sometimes I take my own bottle of wine to a restaurant and they charge me corkage.

    I can take my own premium motor oil to Jiffy Lube and they're happy to use it instead of theirs. (ie at the same total price).

    There are plenty of shops that will install Tire Rack tires. (but they obviously don't do it for free).

    If I buy a hot water heater from Home Crapo, they'll be glad to send over a plumber to install it for an additional fee.

    I really don't understand why all the HVAC pros get so worked up over this. If a homeowner provides the components then I would simply adjust the installation price upward to make it worth my time according to my business model. (ie to compensate for the $'s I didn't make on the sale of the components).

    Why's this so difficult?? There's no such thing as a fixed installation cost that can't be adjusted based on the individual circumstances.

  13. #52
    Join Date
    Mar 2005
    Location
    Houston, Texas
    Posts
    11,873
    Has anyone here, ever tried installing customer supplied equipment?
    I never have. But, if that's what it's gonna take to make a living in the future, I won't totally rule out that possibility.
    (Flame resistant suit, on!)

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