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  1. #1
    Join Date
    Nov 2009
    Location
    Melbourne, FL
    Posts
    44

    Which heat pump brand is the best?

    I should have asked this question in the first place, then started shopping. So far I've gotten quotes on Lennox (XP19 & XP16), Carrier (Comfort paired with Performance handler/thermostat), and Trane (but not really sold on them).

    Will be exploring York soon. Possibly Amana. But I'd like to hear how y'all think these and others stack up against each other.

    I'm looking to purchase a (most likely) 4-ton, 2 stage unit with air handler and thermostat. Taking out humidity, noise, effiency, and reliability are important to me.

    Thank you!!!!!!

  2. #2
    Join Date
    Aug 2009
    Location
    Beatrice, NE
    Posts
    2,128
    While most dealers are biased to one brand of equipment or another {I'm a Trane man myself} the dealer actually makes the most difference. You can take the best equipment ever made, do a poor install on it, and it will be the biggest most expensive junk you could have bought, or you can take a cheap unit, install it to best practices and it will probably last just fine. My experience with equipment seems to be the more expensive equipment is built heavier, sturdier than the less expensive brands {try and lift one or push it over}. I've installed most brands over my 30+ yrs and one of the main reasons for my preference is more service oriented and which design makes more sense to me from a mechanical stand point. While cost is an important issue, the unit must fit your budget, the operating and repair cost can excede the installed cost, sometimes by a lot. Get references, check out the energy star and ACCA websites, and ask questions {the websites will help you knkow what questions to ask}.
    Hope this helps.

  3. #3
    Join Date
    Aug 2002
    Location
    Office and warehouse in both Crystal River & New Port Richey ,FL
    Posts
    18,836
    For the humidity here in Florida,check out the Carrier Infinity.


    Comfort two stage outdoor unit is less dollars and a good buy also,tax credit of $1500.00.

    Call Weather Engineers and ask for Nathan.

  4. #4
    Join Date
    Aug 2009
    Location
    NW FL
    Posts
    176
    Which Carrier unit is better suited for zoning, Comfort vs Infinity?

  5. #5
    Join Date
    Oct 2006
    Location
    The Beach
    Posts
    718
    All the brands you have quotes on are good. You want to get the best installation possible. And the best contractor that stands behind his work. Check with the BBB and go by and look at some of his work if possible. You want the system to last a long time. The service you get will determine this.
    Blue Fox

  6. #6
    Join Date
    Nov 2009
    Location
    Melbourne, FL
    Posts
    44
    See, the company that quoted me for an nonvariable speed handler is a company that has a really good reputation. We've used them for service and repair for years and have always been impressed. They are nearly always the first for others to recommend.

  7. #7
    Join Date
    Nov 2006
    Location
    Oregon
    Posts
    853
    Get the absolute best contractor you can find and then accept the brand/model that they recommend.

    (ie HVAC brands are far less important then contractor brands.)

  8. #8
    Join Date
    Jul 2001
    Location
    Gold Coast of Connecticut
    Posts
    4,586
    Variable speed is the minimum.
    Make sure you get a load calc and humidity controll
    Aire Serv of SW Connecticut- Gas heat, dual fuel and central a/c systems installed and serviced

  9. #9
    Join Date
    Feb 2007
    Posts
    190
    Quote Originally Posted by davefr View Post
    Get the absolute best contractor you can find and then accept the brand/model that they recommend.

    (ie HVAC brands are far less important then contractor brands.)
    DITTO!

  10. #10
    Join Date
    Mar 2007
    Location
    Myrtle Beach, SC
    Posts
    2,919
    Quote Originally Posted by Freezeking2000 View Post
    Variable speed is the minimum.
    Make sure you get a load calc and humidity controll
    Ditto.
    Remember, Air Conditioning begins with AIR.

  11. #11
    Join Date
    Nov 2009
    Location
    Melbourne, FL
    Posts
    44
    Stupid question... but would you all be concerned about a company if the sales guy said things that didn't quite make sense, but the technicians were known for doing a good job? The company that suggested the non-v-s handler and seems to contradict what a lot of you have stated is also known as highly regarded. Of the many people I have asked for feedback from, they are definitely the most often suggested. As I said in an earlier post, we've been happy with their service and repair. This company was the first called for quotes on a new system. The techs gone out of their way to help us out, beyond their work (one guy very patiently explained to me how to rig up my drainage lines -- which are problematic -- on my own if I wasn't going to replace the system within 6 months; another guy came out on a repair call and instead of charging me to fix the problem (I'd just had them out the day before), he spent nearly an hour rigging up my motor so that it could work temporarily and buy me time in getting a new system). The sales guy also told me that if I officially decide to go with them, he will have his guys come out and get my A/C working temporarily while I wait for my install date (it will be at least a week before I can get a new system installed by them).

    One of the other companies I got quotes from has also gotten praise, though interestingly b/c my friend was happy that they suggested a larger unit. My sales rep from this company is the one who said he wouldn't sell me anything smaller than a 5 ton, and he also said he didn't need to do a heat load calc. The other company I talked to is a national company with a local franchise.... haven't heard anything good or bad about them, although it bothered me a little that the sales guy was dogging on the first company that gave me quotes.

  12. #12
    Join Date
    Dec 2001
    Location
    Ocean Pines, MD
    Posts
    6,990
    "Taking out humidity, noise, effiency, and reliability are important to me."

    Of course the load calc is a good starting point, but also have someone take a critical look at the duct system. Money spent there, where needed, is always a better investment than better equipment. IMHO.

    'Stupid question... but would you all be concerned about a company if the sales guy said things that didn't quite make sense, but the technicians were known for doing a good job? "

    One of my competitors has a couple real good crews and their salesman is always hamstringing them with what he sells. Square peg, round hole thing.

  13. #13
    Join Date
    Mar 2007
    Location
    Myrtle Beach, SC
    Posts
    2,919
    Quote Originally Posted by ggcampbell View Post
    em).

    One of the other companies I got quotes from has also gotten praise, though interestingly b/c my friend was happy that they suggested a larger unit. My sales rep from this company is the one who said he wouldn't sell me anything smaller than a 5 ton, and he also said he didn't need to do a heat load calc. The other company I talked to is a national company with a local franchise.... haven't heard anything good or bad about them, although it bothered me a little that the sales guy was dogging on the first company that gave me quotes.
    All danger signs. Putting in a bigger unit than needed reduces efficiency (like putting a Mack Truck engine in a small car) and dehumidification capability. It also increases air noise in the ducts and registers and usually sound levels at the outside unit.

    We have 2 local branches of national companies in my area. I would not buy a bag of manure from them. They are very pushy and expensive.
    Remember, Air Conditioning begins with AIR.

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